06-06-2025 10:00 AM
Had a Freightliner part listed, part number, general model/year range. Buyer asks will this fit a Cascadia?
I reply I am not sure, I would suggest contacting your dealer. He messages me a day or two later and says its a 2000.
I reply from my additional research, which I did, your truck is outside the year range, but again, call a dealer.
Two days later he buys it and a week later he opens a remorse return. He has no problem paying for the label apparently. But eBay wouldn't want him to have any accountability here.
We motor sellers are now equivalent to a department store dressing room, only we eat shipping, so that's not even accurate, with the buyer having 0 repercussions for their stupidity or laziness.
06-06-2025 11:16 AM - edited 06-06-2025 11:19 AM
The items I see you selling I wouldn't mind too much about this policy.
But my items come from closed dealerships, they are OEM, the most expensive, many of them say on the outside "NOT RETURNABLE IF OPENED"
so now ebay encourages anyone to try my $200 oxygen sensor out, if it doesn't fit, no problem, the seller pays for shipping both ways and loses $200 on the open non returnable o2 sensor.
06-06-2025 11:37 AM
Over the years I have many phone conversations with U.S. Seller supervisors at the Ca. San Jose office . dealing with merchant-dice marked on box or package not returnable once opened and no refunds . I pointed out regulation's . I even told him that I could not risk selling high end Halloween Mask's on site because once the buyer removes them from packaging and put them on, I can't take them back and No refunds ,because they can't be resold once removed from the package do to health code regulations .
06-06-2025 11:47 AM
@hbktech_69 wrote:The items I see you selling I wouldn't mind too much about this policy.
But my items come from closed dealerships, they are OEM, the most expensive, many of them say on the outside "NOT RETURNABLE IF OPENED"
so now ebay encourages anyone to try my $200 oxygen sensor out, if it doesn't fit, no problem, the seller pays for shipping both ways and loses $200 on the open non returnable o2 sensor.
I am worried.
Going to be impossible for buyers to sort new from used parts anymore.
Same with sellers trying to research price.
AND, in a few months, eBay will figure this out and extend it to ALL auto parts.
06-06-2025 12:03 PM
Didn't even think about this, people skirting the system by listing their items as used will only confuse the pricing and make the site worse, very smart analysis didn't even think of that, but you are 100% right.
I hated that I had to notify 1/3rd of my staff today that their last day is July 15th. They worked hard, they did a good job, in 2 years I had 2 late shipments out of 10's of thousands of orders, ebay doesn't appreciate it though, they never have.
Unfortunately I feel that sellers do not have a voice on this platform, and that if I keep complying with ridiculous policies like this that I am just enabling ebay. Between the ridiculous fees, lack of support, taxes from the fed and state governments, that this just isn't worth the hassle anymore.
I believe that when ebay starts pushing this horrible policy, that many people will have the attitude I'll just try it to see if it works and if it doesn't i can return it for free. Unfortunately I can't return over half of my inventory to the manufacturer after it is opened, meaning I'll lose a substantial amount of money over this new policy, which I'm not willing to lose.
No company other than this website of grifters allows any buyer to return an electronic part or sensor to the store. Ebay should try buying an oxygen sensor for autozone, then install it in the car, and then try to return it to the store, they are in for a rude awakening if they do this.
06-06-2025 12:03 PM
@redlinear wrote:I would assume that @esg-enterprises offers free shipping for the same reason I do.
Ease of decision for buyers.
Ease of decision for us.
In order to sell something, if you believe price is important. Then, you are competing with other sellers TOTAL price shipped.
If somebody else is selling the same thing for $20 plus $10 shipping. That's $30. Mine needs to be cheaper ($29). If I can't make money shipping this item for $29. I can't make money selling it for $19 and shipping it for $10.
And I can't sell it at all for $21 plus $10.
Really makes no difference aside from creating an EASY total for the buyer.
PRIORTY isn't a requirement. We usually ship the cheapest method possible-vs-time of delivery.
By offering Free Shipping, nobody complains about multiple orders being shipped together. Nobody complains about the chosen method either. Even switching after the purchase.
(well, there was this one guy...lol). But that's it....one buyer in as long as I can remember.
Yeah, I understand the concept of free shipping, but I wondered why set it to Priority mail, which means you can't use ground advantage. That could unnecessary cost extra money to do for an unknown benefit.
06-06-2025 12:18 PM - edited 06-06-2025 12:20 PM
What do you mean by set it to priorty mail? They are forcing sellers to pay for priority mail return shipping?
Maybe the grifters at ebay can offer priority return windows for buyers too, instead of giving them 3 weeks to return something, and then giving me 2 days to refund them after it gets here.
The website is so slanted against you if you're a seller, and you're the one that pays all of ebay's bills. Enough is enough, time to cut this cancer out of my companies body.
06-06-2025 01:56 PM
@fern*wood wrote:
@redlinear wrote:I would assume that @esg-enterprises offers free shipping for the same reason I do.
Ease of decision for buyers.
Ease of decision for us.
In order to sell something, if you believe price is important. Then, you are competing with other sellers TOTAL price shipped.
If somebody else is selling the same thing for $20 plus $10 shipping. That's $30. Mine needs to be cheaper ($29). If I can't make money shipping this item for $29. I can't make money selling it for $19 and shipping it for $10.
And I can't sell it at all for $21 plus $10.
Really makes no difference aside from creating an EASY total for the buyer.
PRIORTY isn't a requirement. We usually ship the cheapest method possible-vs-time of delivery.
By offering Free Shipping, nobody complains about multiple orders being shipped together. Nobody complains about the chosen method either. Even switching after the purchase.
(well, there was this one guy...lol). But that's it....one buyer in as long as I can remember.Yeah, I understand the concept of free shipping, but I wondered why set it to Priority mail, which means you can't use ground advantage. That could unnecessary cost extra money to do for an unknown benefit.
Ours are set to Ground Advantage or FedEx Ground (one of the two per listing, not both or either).
Free Shipping, 2 day handling.
Quite often I'll upgrade a Ground Advantage to FedEx or UPS when making the label. (considering shipping cost, cost of item, safety of service, and time of service).
Then again, quite often I'll go Ground Advantage instead of FedEx if the need arises.
When making labels, I don't pay much attention to how I "inteded" to ship the item. I consider other factors and usually just do what I want at the time.
I DO remember that one Alaska buyer that complanied..LOL
06-06-2025 02:47 PM
I always sent FedEx or UPS return shipping labels to my buyers when I was selling . If I was still selling on this site I would never ship USPS ground Shipping ,But Priority Mail and FedEx Flat rate 3 day shipping if items fit in the boxes and also offer UPS ground shipping .
06-06-2025 03:01 PM
@esg-enterprises wrote:He has no problem paying for the label apparently. But eBay wouldn't want him to have any accountability here.
You chose a return policy which provided this option. It is not at all comparable to the new Ebay policy. If we are going to discuss accountability ...
You, in order to make sales on some of your used parts, identify a flaw and add comments to reduce the likelihood that a buyer will move on to some other listing by offering an opinion it is not likely to be a problem.
We all make some compromises with full transparency, risk levels and other factors to enhance or ability to make a sale.
If your item with the following condition information
06-06-2025 04:33 PM
@tobaccocardyahoo with all due respect I'm kinda confused by your question. If an item is defective, why would anyone not accept a return and pay the shipping?
"in order to make sales on some of your used parts, identify a flaw and add comments to reduce the likelihood that a buyer will move on to some other listing by offering an opinion it is not likely to be a problem."
I think this is called an item description, why would someone not describe a known issue with an item they are selling?
06-06-2025 04:42 PM
Of course you were correct to identify the defect, but by minimizing it, you open yourself to inad with the same potential result as ignoring it.
06-06-2025 04:58 PM
Not that I know of, haven't seen that requirement anywhere.
06-06-2025 06:14 PM
I know of number of sellers that made sure they pointed out all the flaw's and defects in their description and item details and covered themselves on all sale's final ,no return ,No refunds or have a return policy . they all did enough to force eBay to back them up against any dispute filed and they never lost any money out of pocket .
06-06-2025 06:31 PM
@tobaccocardyahoo @esg-enterprises
Tobacco...I think you misunderstood what esg was saying- the buyer bought the item "hoping" it would fit even though esg told him on 2 messages it likely was not going to work because the part listed was not for the year range truck that the buyer had. This is 100% the buyers fault and he opened the return and was willing to pay the return shipping- under eBay's ridiculous new policy... This remorse return will cost esg 50% of the return label and likely the orinal shipping.
What esg was saying is that if he did indeed send out a defective item- he would be more than happy to refund the original shipping and pay to get the item back.... Any good seller would do that... Esg is an amazing seller and his inventory is a asset to have on eBay- he will leave a giant hole for buyers if he moves his inventory elseware because of this.
Hopefully eBay kills this policy before too much damage is done.
06-06-2025 07:01 PM
@tobaccocardyahoo apparently this conversation only makes sense to one of us, take care.