Thats not exactly what happened. Someone did use my old email address and added it to their pay-pal under other email address or the manage email address. They didn't use my email to create the pay-pal account, they added my email to a managed list on pay-pal, along with a bunch of other email address. I didn't get any emails about it because I was not listed as the primary, I only found out about this because I just reopened up on account with ebay under the older email (that I still use just not as oftern) but when I tried to add the old email address to my paypal account , paypal would not allow because it said was already in use. At the time I thought, "hmm, I must have already opened a paypal with the old email address, maybe a while ago, I don't remember" So I decide to try and log into paypal with my old email address. I couldn't get in, I thought, "maybe i forgot password" so I request new password. Paypal then sends me an email to the "old" account to reset password. The email Paypal sends me is not in my name. So immediately, I think, someone hacked my old paypal. So I move forward to gain access to this account. When I get into the account I see that this was never my account. That someone created it as stated above. The account had no transactions and no verified information. I then tried to delete my email from this random account but wasn't allowed because i wasn't the primary. So, (which I maybe shouldn't have done) I put my email address in as primary and confirmed myself so that I can close the account (the account appeared to be inactive, just a shell, no transactions or anything) or delete my email but once I did that, paypal shows that the account was frozen and I couldn't make any changes. I just wanted to get my email address back and prevent anyone from using my email. After I did that I sent an email to customer service and tried calling but got no response. More then once, a couple of times. After some time passed I just decided to leave it at as such and move on. Three months later, Banned. No explanation, nada. I have sent emails again, and contacted customer service to explain what I think the problem stemmed from but I got one email staying I was attached to another account that is frozen and that they denied my appeal, when-in two mins of email reply back to them to ask for further research into the issue. They didn't even try to listen, try to look into it further. Answer this for me. If an account is frozen you can still see all the transactions and information on your account? right? I can still see my info now. So if there was "transactions" or "cases" on that other fraudulent account wouldn't I be able to have seen them? When I logged in?
mam98031 • Volunteer Community Member • Buyer/Seller since 1999
