Payment Confirmation

[Anonymous]

Hi,

I have been an ebay member since 2017... sold some items in the past two years. However, I'm discouraged to continue with you. For the past month I had a handful of scummy buyers who calim not to authrize the purchase (even though its clear as daylight they made the purchase). After getting bit a few times, I started cancelling any orders that doesnt comply to acknoweldge the purchase sent to them.

You need to force mandatory 2-factors authentications.

In any case, I'm done with you.

[dhbookds]

are you mailing with delivery confirmation?

[penguins_dont_fly]

@Anonymous

This is a member-to-member forum, you are not talking to eBay here.

If you are cancelling orders because of your own "rules" ... eBay will be done with you, no need for you to leave on your own.

https://www.ebay.com/help/policies/selling-policies/seller-performance-policy?id=4347

Unauthorized Use claims are easy to deal with. You only have to prove shipment to the address on the Order (not even delivery, just shipment). Upload the tracking and the order details ... done ... PayPal has Seller Protection for you, as long as you ship with tracking.

https://www.paypal.com/us/webapps/mpp/ua/useragreement-full

[jawe-4215]

You're selling digital items outside of the proper format. You're lucky eBay hasn't given you the boot

[Anonymous]

I'm selling legitimately. I ship physical items.

When these people open a dispute with their banks claiming they hadn't made a purchase they are merely wasting my time.

[penguins_dont_fly]

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@Anonymous wrote:

I'm selling legitimately. I ship physical items.

When these people open a dispute with their banks claiming they hadn't made a purchase they are merely wasting my time.

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Wow ... 2 minutes to upload tracking (for your physical goods) ...that's a real day-wasted 😞

[Anonymous]

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@penguins_dont_fly wrote:

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@Anonymous wrote:

I'm selling legitimately. I ship physical items.

When these people open a dispute with their banks claiming they hadn't made a purchase they are merely wasting my time.

---

Wow ... 2 minutes to upload tracking (for your physical goods) ...that's a real day-wasted 😞

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Not sure if you're being serious... wasting my time as in filing a dispute when they indeed made the purchase.

[a_c_green]

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@Anonymous wrote:

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@penguins_dont_fly wrote: 
Wow ... 2 minutes to upload tracking (for your physical goods) ...that's a real day-wasted 😞

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Not sure if you're being serious... wasting my time as in filing a dispute when they indeed made the purchase.

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They're wasting a lot more of their time than yours. Some card providers, if notified of one unauthorized or unrecognized purchase, will freeze a whole range of purchases made during that same time span, so it's entirely possible that your sale was not even the suspicious purchase. All you're asked to do is to upload the tracking number showing that you shipped to the address you received with the payment. 

[eleanor*rigby]

Out of your last 15 "sold" items I counted 11 "digital code" listings. What "physical items" do you ship for those digital code listings? I mean exactly, specifically, what do you ship?

[jason_incognito]

I have never lost an unauthorized use claim. NEVER.

I also have never had to do anything when one shows up. 

[adkhighker]

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@Anonymous wrote:

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@penguins_dont_fly wrote:

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@Anonymous wrote:

I'm selling legitimately. I ship physical items.

When these people open a dispute with their banks claiming they hadn't made a purchase they are merely wasting my time.

---

Wow ... 2 minutes to upload tracking (for your physical goods) ...that's a real day-wasted 😞

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Not sure if you're being serious... wasting my time as in filing a dispute when they indeed made the purchase.

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Penguins is trying to help and offered you some sage advice in message 3. You've got excellent feedback so far, so with a little help from your friends here, you could probably get past whatever temporary obstacles you're experiencing and maybe have a good future here selling.

[penguins_dont_fly]

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@Anonymous wrote:

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@penguins_dont_fly wrote:

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@Anonymous wrote:

I'm selling legitimately. I ship physical items.

When these people open a dispute with their banks claiming they hadn't made a purchase they are merely wasting my time.

---

Wow ... 2 minutes to upload tracking (for your physical goods) ...that's a real day-wasted 😞

---

Not sure if you're being serious... wasting my time as in filing a dispute when they indeed made the purchase.

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You have PayPal Seller Protection for UA chargebacks on physical goods sent to the address on the Order with online verifiable tracking.

Link ^^ up there ^^

It takes a whole 2 minutes to deal with them.

For digital goods, you are NOT covered by PayPal ... but buyers are.

On eBay, the sale of digitally delivered goods are restricted to Classified Ad format. You cannot list your XBox accounts in "Video Games".

[jawe-4215]

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@Anonymous wrote:

I'm selling legitimately. I ship physical items.

When these people open a dispute with their banks claiming they hadn't made a purchase they are merely wasting my time.

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Malarkey!

From your description 

Description The DELUXE EDITION includes the game and the Deluxe Pack. The Deluxe Pack includes: The Desert Cobra Pack (including 1 outfit, 2 legendary weapons, 1 legendary shield, and 1 mount) The Ambush at Sea mission 3 Ability Points NOTICE: Code can be redeemed in the United States store only. Codes are sent within 2-3 hours max. of receiving payment. No refunds once the codes are shipped. Will not accept sales from new accounts (that goes for accounts with no feedback).

[jawe-4215]

just how are you physically shipping digital codes?

[Anonymous]

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@jawe-4215 wrote:

just how are you physically shipping digital codes?

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These are game cards.