eBay

antflan77 · ‎07-06-2023

I sent out a large vacuum cleaner via UPS and purchased the label on Ebay. After adding insurance, just as a precaution, the shipping came out to $72 approximately. Thirteen days later, my account is charged $107 for shipping even though I have no message from UPS or Ebay prior to this charge and no explanation whatsoever.

Is this something I want to bring up on Ebay Facebook? I am told I need to pay by 7/8, even though they already tried to take the money from two different accounts. Can someone please direct me to the fastest way to head off this silent heist? Thanks in advance.

traditonalproducts · ‎07-07-2023

Call UPS and ask them..

stuff4divas · ‎07-07-2023

@antflan77 there is limited info unless u have a UPS account to sign into, so I suggest u open a UPS account, then u can put the tracking number into the system, ask for help, etc.

sextons-sweet-deals · ‎07-07-2023

You were charged an additional $35 correct? My guess is due to the dims. It's now another game all shippers are playing.

It's not worth shipping UPS unless you have an account with them and ship high volume to get discounts.

antflan77 · ‎07-08-2023

Thank you for taking the time to lay that all out. I believe I had the correct dimensions on the box, but can no longer see the weight or the dimensions I originally had. Do they go away once the item is sold? Am I still able to pull that info up? I was able to see what I thought I was going to be charged ($72.73) instead of $107.33.

If it is due to the dimensions, I understand that, but shouldn't somebody (UPS or Ebay) give me some explanation for the difference instead of having to come here and search for an answer? I've been notified by Ebay when USPS said my weight was off by 3 ounces LOL.

dbfolks166mt · ‎07-08-2023

Thank you for taking the time to lay that all out. I believe I had the correct dimensions on the box, but can no longer see the weight or the dimensions I originally had. Do they go away once the item is sold? Am I still able to pull that info up? I was able to see what I thought I was going to be charged ($72.73) instead of $107.33.

If it is due to the dimensions, I understand that, but shouldn't somebody (UPS or Ebay) give me some explanation for the difference instead of having to come here and search for an answer? I've been notified by Ebay when USPS said my weight was off by 3 ounces LOL.

If you do a sell similar it will create a copy that shows your dim's and weight in the shipping area. Just make sure you delete it rather than posting it. Be interested to know what your dim's and weight were on the package it may help to provide a more definitive answer on the surcharges if you have not gotten an explanation from UPS yet.