06-12-2019 07:46 AM
A buyer made me an offer on a $200 item. He deliberately deducted the shipping of $18.95 to bring the total to $200. I accepted the offer. Yet he emailed me again and asked to lower the total by $13.25 to bring it to $200. I was puzzled. When I check the shipping label, eBay has somehow added $13.25 to the final total bringing an offer I accepted of $200 to $213.25.
Am I missing something?
06-12-2019 07:49 AM
Offers are for the ITEM only. Shipping is NEVER negotiable.
If there was shipping on the listing, buyer MUST pay it along with their offer amount.
If buyer refuses to pay, you need to open an UNPAID ITEM CLAIM to get your fees back, and to give the non payer a strike on his/her account.
06-12-2019 07:49 AM
Does the buyer live in a state where eBay is now collecting sales tax?
06-12-2019 07:57 AM
@slati_2013 wrote:A buyer made me an offer on a $200 item. He deliberately deducted the shipping of $18.95 to bring the total to $200. I accepted the offer. Yet he emailed me again and asked to lower the total by $13.25 to bring it to $200. I was puzzled. When I check the shipping label, eBay has somehow added $13.25 to the final total bringing an offer I accepted of $200 to $213.25.
Am I missing something?
As chinohighcowboys1963 said, you can't make changes to the shipping charges on a best offer. It even says that on the offer form seen by the buyer and the seller. You can go ahead with the transaction and refund the buyer the $13.25 after they pay, but you will be out the eBay FVF fees on that 13.25.
06-12-2019 08:09 AM
The shipping remained the same. The shipping, $18.95, and the offer I accepted of $181.05 brought the total to $200. The shipping label says the order total was $213.25. The buyer wanted me to reduce the total again by $13.25 to bring it again to $200.
Well all this is moot because I just received a payment of $200 from the buyer without me doing anything. I am guessing it is another glitch.
06-12-2019 08:10 AM
06-12-2019 08:15 AM
@slati_2013 wrote:The shipping remained the same. The shipping, $18.95, and the offer I accepted of $181.05 brought the total to $200. The shipping label says the order total was $213.25. The buyer wanted me to reduce the total again by $13.25 to bring it again to $200.
Well all this is moot because I just received a payment of $200 from the buyer without me doing anything. I am guessing it is another glitch.
Ahh, that's different. In that case it's likely the buyer is in a state where eBay collects the sales tax. They were charged $213.25, but you only receive the $200 portion.
06-12-2019 08:15 AM
@my-three-dogs wrote:Does the buyer live in a state where eBay is now collecting sales tax?
Very good question.
06-12-2019 08:15 AM
@slati_2013 wrote:TThe shipping label says the order total was $213.25. The buyer wanted me to reduce the total again by $13.25 to bring it again to $200.
I would echo @my-three-dogs' question: does the buyer live in a state that charges sales tax for online purchases?
06-12-2019 08:31 AM
The buyer is in NJ.
06-12-2019 08:32 AM
Ebay collects sales taxes in NJ, so that's the extra. Not your responsibility to pay or refund to the buyer. It's between him/her and the state of NJ.
06-12-2019 08:59 AM
$13.25. That is a lot of money on a $200 sale.
06-12-2019 12:14 PM
Sales tax would be $16 on a $200 purchase here in western NY...even higher in other parts of NY.