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Order total

A buyer made me an offer on a $200 item. He deliberately deducted the shipping of $18.95 to bring the total to $200. I accepted the offer. Yet he emailed me again and asked to lower the total by $13.25 to bring it to $200. I was puzzled. When I check the shipping label, eBay has somehow added $13.25 to the final total bringing an offer I accepted of $200 to $213.25.

 

Am I missing something?

Message 1 of 13
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12 REPLIES 12

Re: Order total

Offers are for the ITEM only.  Shipping is NEVER negotiable.

 If there was shipping on the listing, buyer MUST pay it along with their offer amount.

 If buyer refuses to pay, you need to open an UNPAID ITEM CLAIM to get your fees back, and to give the non payer a strike on his/her account.

Nothing tastes as good as being thin feels.
Message 2 of 13
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Re: Order total

Does the buyer live in a state where eBay is now collecting sales tax?

Message 3 of 13
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Re: Order total


@slati_2013 wrote:

A buyer made me an offer on a $200 item. He deliberately deducted the shipping of $18.95 to bring the total to $200. I accepted the offer. Yet he emailed me again and asked to lower the total by $13.25 to bring it to $200. I was puzzled. When I check the shipping label, eBay has somehow added $13.25 to the final total bringing an offer I accepted of $200 to $213.25.

 

Am I missing something?


As chinohighcowboys1963 said, you can't make changes to the shipping charges on a best offer.  It even says that on the offer form seen by the buyer and the seller.   You can go ahead with the transaction and refund the buyer the $13.25 after they pay, but you will be out the eBay FVF fees on that 13.25.

Member of the Grumpy Old Man crew
Message 4 of 13
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Re: Order total

The shipping remained the same. The shipping, $18.95,  and the offer I accepted of $181.05 brought the total to $200. The shipping label says the order total was $213.25. The buyer wanted me to reduce the total again by $13.25 to bring it again to $200.

 

 

Well all this is moot because I just received a payment of $200 from the buyer without me doing anything.  I am guessing it is another glitch. 

Message 5 of 13
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Re: Order total

If you agree to sell the item plus shipping for $200 total, then you can send them an invoice and zero out the shipping charge on it. They can pay with the invoice then. When a best offer is sent over, the shipping can not be changed. If they had noted that they wanted free shipping and you agree to it, you can then invoice them, that is the only way to get around it.
Message 6 of 13
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Re: Order total


@slati_2013 wrote:

The shipping remained the same. The shipping, $18.95,  and the offer I accepted of $181.05 brought the total to $200. The shipping label says the order total was $213.25. The buyer wanted me to reduce the total again by $13.25 to bring it again to $200.

 

 

Well all this is moot because I just received a payment of $200 from the buyer without me doing anything.  I am guessing it is another glitch. 


Ahh, that's different.  In that case it's likely the buyer is in a state where eBay collects the sales tax.  They were charged $213.25, but you only receive the $200 portion.

Member of the Grumpy Old Man crew
Message 7 of 13
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Re: Order total


@my-three-dogs wrote:

Does the buyer live in a state where eBay is now collecting sales tax?


Very good question.

"It is an intelligent man that is aware of his own ignorance."
Message 8 of 13
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Re: Order total


@slati_2013 wrote:

TThe shipping label says the order total was $213.25. The buyer wanted me to reduce the total again by $13.25 to bring it again to $200.

 


I would echo @my-three-dogs' question: does the buyer live in a state that charges sales tax for online purchases?

Message 9 of 13
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Re: Order total

The buyer is in NJ. 

Message 10 of 13
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Re: Order total

Ebay collects sales taxes in NJ, so that's the extra.  Not your responsibility to pay or refund to the buyer.  It's between him/her and the state of NJ.

Member of the Grumpy Old Man crew
Message 11 of 13
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Re: Order total

$13.25. That is a lot of money on a $200 sale. 

Message 12 of 13
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Re: Order total

Sales tax would be $16 on a $200 purchase here in western NY...even higher in other parts of NY.

Message 13 of 13
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