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Order cancellation

Hi,

 

Buyer asked to cancel the order after he ordered after 60 minuets.  He cannot cancel it because more than 1 hour passed. If I cancel from my end, fix charge of $0.30 will not be credited. I think this not fair.

Is there a solution?

Just asking. 

 

Thanks

Thanks and best regards,
Sachitha
Message 1 of 20
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19 REPLIES 19

Re: Order cancellation

You are right, it's not fair.

But as others have pointed out, it's just the cost of doing business here on ebay. 

Think of it as if you owned a McDonalds.

It's not fair that  you have to replace a customers Filet O Fish,

french fries and Diet Coke because she dropped her tray.

It's just the cost of doing business. 

 

P.S.  Thanks for being from Sri Lanka and asking a legitimate question.  

Lido Shuffle - Boz Scaggs
Message 16 of 20
latest reply

Re: Order cancellation


@greatstuff80 wrote:

Buyers should be the ones getting charged for cancellations like this.


 

In a perfect world, eBay could quickly and correctly determine who was "at fault" in every cancellation, return or dispute. But in the real world, they can't. 

 

Message 17 of 20
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Re: Order cancellation

Yes there is a solution. Cancel the order. It's .30 cents! OR you can send the order and pay return shipping. 

Message 18 of 20
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Re: Order cancellation


@inhawaii wrote:

 

P.S.  Thanks for being from Sri Lanka and asking a legitimate question.  


 

Wonder how long it'll be before we get another one?

Have A Great Day.
Message 19 of 20
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Re: Order cancellation

The next one will probably be the exact same post, word for word.

Message 20 of 20
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