11-20-2021 01:20 AM
Hi,
Buyer asked to cancel the order after he ordered after 60 minuets. He cannot cancel it because more than 1 hour passed. If I cancel from my end, fix charge of $0.30 will not be credited. I think this not fair.
Is there a solution?
Just asking.
Thanks
11-20-2021 02:03 PM
You are right, it's not fair.
But as others have pointed out, it's just the cost of doing business here on ebay.
Think of it as if you owned a McDonalds.
It's not fair that you have to replace a customers Filet O Fish,
french fries and Diet Coke because she dropped her tray.
It's just the cost of doing business.
P.S. Thanks for being from Sri Lanka and asking a legitimate question.
11-20-2021 02:07 PM
@greatstuff80 wrote:Buyers should be the ones getting charged for cancellations like this.
In a perfect world, eBay could quickly and correctly determine who was "at fault" in every cancellation, return or dispute. But in the real world, they can't.
11-20-2021 02:50 PM
Yes there is a solution. Cancel the order. It's .30 cents! OR you can send the order and pay return shipping.
11-20-2021 04:20 PM
11-20-2021 05:32 PM
The next one will probably be the exact same post, word for word.