05-30-2020 05:39 PM
They stopped accepting packages from my country to USA due to the quarantine. I don't see an option to block USA only from buying and I don't want to stop all my listings... So I decided to raise the shipping cost to USA only and added a note in my listings. But now I receive many angry complaints from USA customers about the high shipping cost... What can I do? Any advise is appreciated. Thank you.
05-30-2020 05:49 PM
05-30-2020 06:08 PM
C'mon $150 shipping for $10 item? It is insulting that is why some people got angry.
Nobody in right mind is going to buy at this shipping rate so why don't you adjust your business strategy to the current situation that could serve in foreseen future as well:
1. Establish warehouse in States and ship from there
2. List on another Ebay where you can block US from shipping
05-30-2020 06:09 PM
If you are using ebay . com, then I'd have to say I agree with the above. Doesn't look like you can block the US from the . com site.
USA is not included in North America options:
05-30-2020 06:17 PM
Why don't you just have a copy & paste answer ready for anyone who writes to you about the high shipping cost? Something like, "Sorry due to the current pandemic I an temporarily unable to ship to the US."
05-30-2020 06:21 PM - edited 05-30-2020 06:22 PM
If the seller chose the square beside 'North America', wouldn't that include the USA?
... The 'sub' blocks being other choices besides the USA?
05-30-2020 06:34 PM
"If the seller chose the square beside 'North America', wouldn't that include the USA?
... The 'sub' blocks being other choices besides the USA?"
Every Ebay is like that: shipping to it's country can not be blocked even if you block region or continent
05-30-2020 07:13 PM
@mtgraves7984 wrote:If the seller chose the square beside 'North America', wouldn't that include the USA?
... The 'sub' blocks being other choices besides the USA?
No, that would only check 'All' of those listed below it.
05-30-2020 07:36 PM
Can you list on eBay UK?
05-30-2020 09:56 PM
Wouldn't ebay.de (Germany) be the closest to Bulgaria?
05-31-2020 12:01 AM
There are many countries restricting both incoming & outgoing shipping because of the pandemic. I believe that eBay is trying to keep up with such things and adding those countries to seller's do not ship to preferences. Alas! The worldwide pandemic has played hell with world trade I'm afraid.
05-31-2020 01:40 AM - edited 05-31-2020 01:45 AM
@guangxi_hone
"...C'mon $150 shipping for $10 item? It is insulting that is why some people got angry.
Nobody in right mind is going to buy at this shipping rate so why don't you adjust...."
- But this is my goal - nobody from USA not to buy until sending packages will be possible again. The customers from the rest of the world continue to buy at my normal shipping rates. Many people from Europe and Asia prefer to buy from ebay.com for some reason...
@parkersparrow
- Yes, I did this too, but they would report me to ebay anyway, before sending their angry messages...
@7606dennis
- I believe that the logistic problems with the canceled flights around the world is the main reason for the overseas trade hell... Many countries was restricting only packages with personal sign confirmation. I didn't have other problems with my small packages. Thankfully this is not a problem anymore for EU and many other counties. So, it appears that I have to keep with the high shipping cost nonsense and hope that ebay will not close my account on .com until everything is back to normal in North America too...
05-31-2020 01:56 AM
05-31-2020 09:49 AM
@marantz_lamps wrote:They stopped accepting packages from my country to USA due to the quarantine. I don't see an option to block USA only from buying and I don't want to stop all my listings... So I decided to raise the shipping cost to USA only and added a note in my listings. But now I receive many angry complaints from USA customers about the high shipping cost... What can I do? Any advise is appreciated. Thank you.
If you are listing on the US site, you cannot block the US. Same goes for any of the other Ebay sites - you cannot block the host country. If you list on ebay.co.uk, you cannot block the UK. If you list on ebay.de, you cannot block Germany, etc.