Last week I sold an item. It was received by buyer and positive feedback was issued by him. In my description and pictures I noted that a part was missing. The buyer, I assume, read the description and looked at the photos and decided that was ok.
yesterday, I found the missing piece. It is small but dimensional which means although I can send it first class but it’ll cost $4. The BIN was for $18 (after discount of $2 given). The postage was $.18 to my favor. (But of course before having to pay a fee on it)
my question is, how do I handle the piece? I’m not willing to spend $4 to send it to him, especially when the item was bought on discount. My thought is to message him, tell him I found it, and ask if he’ll split the cost of postage with me to send it. (I would list this as a BIN just for him). This way I can get a reduced postage cost through eBay postage. I don’t want to list it as a new auction because he may think I held that piece out on purpose.
so....what would you do? Thanks in advance for your suggestions.
