Opening a unpaid item case

[fart20cool]

Is that right thing to do if a buyer dont pay when they said they will pay this monday. They made offer to me last firday i took the offer.

[plumbingspecials · Accepted solution]

Yes, you must if you want your Final Value Fees returned to you for the dead transaction.

[fart20cool]

I am not been selling on here long i sold 3 items so far i think. Thank for helping me out today.

[dvdappster]

Generally 4 days, but some people open one after 2 days.  Then the buyer has 4 further days to respond.  If not you close the case and they get zinged with a non-payment on their account.  This can effect their buying capabilities if sellers have set restrictions to not sell to zinged buyers.

The opening of a non-payment case can be set up to happen automatically in your settings.

[soh.maryl]

Perhaps it would be a good idea for you to read or re-read the Seller Information Center as well as the A-Z index.  Both can be quite informative for sellers.  Reading the Money Back Guarantee for buyers is also a good idea for sellers since its rules do apply to sellers.  

[tarpedge]

@toocool2fart, if you don't want to do all that reading, this may suffice:

http://pages.ebay.com/help/sell/unpaid-items.html