@Anonymous wrote:
@peteshallo-0 wrote:
hey so I opened a case because I wanted to see if my buyer is a scammer. The item has been shipped and it shows the funds pending. I know new users have to wait 21 days for funds to be recieved unless you show tracking info and stuff which i did. With the case i opened it increased the days untill i recieve the funds. I want to know if i close the case will it change the amount of days because i know if i close the case i wont be able to open it again IF the buyer is a scammer.
Hi @peteshallo-0, I know this has been a stressful situation for you and have escalated the details to the appropriate teams. Sometimes when a payment is made through an eCheck we have seen issues with a notice to ship appearing within the app, when it should notify you that payment is pending. We only expect a seller to ship once payment has cleared to avoid trouble like what you have run into. I'm seeing what additional options we have to resolve this for you since you may have received an incorrect notification on this transaction.
In the future, you can always double check PayPal before shipping. If an eBay error led you to a loss of funds, we will work to get you reimbursed. Keep an eye on your PayPal account within the next week for an adjustment or an email with more details. We shouldn't have a problem getting this resolved for you, but may have to reach out with additional info.
In a previous instance of this scam you told everyone that they don't need to log into PayPal to verify the funds are there and in fact that it would be unfeasible for large accounts to do so. You guys can't have it both ways.
This scam has been going on for weeks and nobody's bothered to correct the issue within the app sounds to me like eBay doesn't care whether or not the buyer get scammed as long as they get their 10%
