eBay

greatpartsgooddeals · ‎11-15-2018

So I just got a DOES NOT FIT return request (I thought it looked the same as mine but it does not fit) and It is OBVIOUS he didn't bother reading the fitment chart or the AD because the item only fits one car model for a few years. In the past a buyer automatically PAID for these type of returns....now it says WORK OUT RETURN DETAILS with your buyer...in other words the buyer knows he is at fault and ebay knows he is at fault but they are now requiring THE SELLER to make multiple emails to a buyer who we all know in most cases will want THE SELLER to pay for the return instead of like in the past when EBAY STATED BUYER PAYS FOR RETURN......

I just love another complication in my life.

siamdao · ‎11-16-2018

You are assuming the buyer knows how to read. We had a buyer message and complain about a purchase he had made. We pointed out that the listing description made it clear that the item he received was as described. We received a response from the buyer blaming us and google translate for the confusion as English wasn't the buyer's first language--the buyer fortunately did not initiate a return. Go figure. It's obvious your buyer didn't read the description as the buyer states 'thought it looked like mine' suggesting he or she only looked at the photos. You shouldnt have to pay for return shipping IMO.

moms**art**window** · ‎11-16-2018

eBay is missing an opportunity to create a new Seller and also a more astute buyer,they could encourage buyers that when the error is theirs to show them how to resell it themselves free of any eBay fees also could add a bonus incentive to make up any difference in sale price by up to 25% this would bust a buyers cherry and make sellers out of them.

greatpartsgooddeals · ‎11-16-2018

@moms**art**window** wrote:
eBay is missing an opportunity to create a new Seller and also a more astute buyer,they could encourage buyers that when the error is theirs to show them how to resell it themselves free of any eBay fees also could add a bonus incentive to make up any difference in sale price by up to 25% this would bust a buyers cherry and make sellers out of them.

Epic response!! I love it....but that would make sense and benefit everyone in the long term, but ebay is only concerned with short term stock reports. There was a man named Milton Friedman whom I saw on 60 MINUTES in the late 70s that came up with this strategy that ONLY SHAREHOLDERS MATTER and then sold his concept to every Corporation in America....before the mid 70s employees and customers were more important than stock holders...after this &*^*&^*&^*&%^&%(^&'s plan was hatched Honesty, Intergrity, Compassion and Loyalty were all tossed onto the dustbin of history.

moms**art**window** · ‎11-16-2018

well even as an option to the buyer (even though the buyer would probably take the cheese) the buyer would think for a moment the trouble it would be to sell themselves then again maybe they just needed a reason to try it out if they had a big blue button "sell item yourself" they click it and it's done some people with a conscience might do it.sometimes when people are selling things themselves they go to eBay more often to see how the items doing then buy another item,there is so many things that have cause and affect that like a chess game the winning moves are determined by how much power is gained in the middle of the board,kind of like finding a middle ground one sided is rarely a winner.

zamo-zuan · ‎11-16-2018

@dingbatdanni wrote:
If you have "no returns" you can deny a return for fit issues

Then customers will just claim SNAD which leads to a worse defect, and even if the customer admit the truth in the message stating that he made a mistake, the seller would still be stuck with the SNAD.