eBay

odditiesandantiquities1 · ‎11-06-2017

I went to contact one of my customers who had made a major purchase a couple of weeks ago. I put in a small gift with the items and she left glowing feedback for me.

I just wanted to say thanks again and tell her a little bit about the gift I sent her. I used one of her old emails to reply to. Well what do you think happened. Of course, it would not allow me to send the message, so I had to respond to her through the purchase record. Good grief!!!!!!! Don't they want sales??? Communication is how to get them. I'm fed up.

You are attempting to communicate about an invalid item.

We monitor messages sent through eBay for fraud, abuse, spam, and other violations of our policy.

mistwomandancing · ‎11-07-2017

scotthansendotnet wrote:
Then I probably won't be back then. I program fuel injection for 86 through 93 Camaro Corvette. Having my account restricted **bleep** me off so bad Ebay can take a hike. My website gets 200 hits a day.

I think this sounds like the best thing then. Probably works out well for both eBay and for you.

One seller who leaves here seems to be replaced by three more coming in, so losing any one seller is less than losing a cup of water out of the vast ocean to eBay.

And if you are getting hits in great numbers on YOUR website, likely you are doing well on your own, so continued good luck to you!

d-k_treasures · ‎11-07-2017

@a_c_green wrote:
@buyselljack2016 wrote:
You have the actual email address of any buyer that paid by PayPal, and that may be your best avenue of communication, that being completely outside of the eBay realm.
If one really stops to think about it, WHY would one think that avenue is 'completely outside of the ebay realm'?
When I use my personal email account to send a message to another persons personal email account I would not expect eBay, or anyone but the internet provider to know it was sent.

Not that I communicate that way with buyers.
Ya know, I agree with you, 100%. However, I've read WHAT ebay puts in their TOS and HOW they put it.

'Sides, it wouldn't be 'ebay'' doing anything, just some 'bot' monitoring to prevent 'wrong-doing' and to protect the users and ebay.

And, 'bots aren't 'anyone' - people - dontcha know.
So, this explains a lot

eBay IT's are so busy setting up parameters for the eBay bots to monitor the personal emails accounts not associated with eBay for their millions of users, along with falsely flagging/warning them unjustly for actual positive eBay messaging communications that they do not have time to monitor/control/correct the issues that they should be dealing with.
The only thing it "explains" to me is that some folks have their tin-foil hats on a bit too tight.

eBay has no access to my outside email account; they can only send messages to it. Who I choose to send email to from that account or any other is completely out of their view. Now please let's return to the real world here; there are plenty of other issues to worry about.

But they sent up a trial balloon regarding having access to the email account you use for ebay a couple years ago.

It didn't go aywhere, though, because no one would fall for it.

_____________________________
"Nothing is obvious to the oblivious"

d-k_treasures · ‎11-07-2017

@coolections wrote:
Simple. Ebay is not going to have access to someones personal email account and are not able to read their email. The message between the OP and the buyer had to include an email address or wording about an email transaction . It is called common sense. Hopefully I explained it well enough because you seem to always have a hard time understanding and I am trying to help you.

It could have been simply a 7 or 10 digit number string anywhere in the message. Or it could have had an '@' in there somewhere. Or an item # or model #. Or the bots interpreted some aspect of the message wrong.

But, of course, if you read the thread, you would know the message that the OP got(none of the above) - reading the thread is common sense.

Hopefully I've explained it well enough for you ............

_____________________________
"Nothing is obvious to the oblivious"

coolections · ‎11-07-2017

@d-k_treasures

Well she came back and replied and basically admitted of doing shenanigans. Ebay can read the messages, thus the warning. Please stop blaming Ebay.

hatchchilibaby · ‎11-07-2017

@coolections wrote:
@d-k_treasures
Well she came back and replied and basically admitted of doing shenanigans. Ebay can read the messages, thus the warning. Please stop blaming Ebay.

Sounds to me like the OP tried again to get up to shenanigans and it failed. It also sounds like the OP will continue to try and do this until her account gets banned

d-k_treasures · ‎11-07-2017

@coolections wrote:
@d-k_treasures
Well she came back and replied and basically admitted of doing shenanigans. Ebay can read the messages, thus the warning. Please stop blaming Ebay.

'basically admitted to doing shenangans'? Where exactly would that be in this thread?

_____________________________
"Nothing is obvious to the oblivious"

bubbleman2010 · ‎11-07-2017

I hate that when folks are pulling shenannygins even worst is pulling billygoats guff...

d-k_treasures · ‎11-07-2017

@bubbleman2010 wrote:
I hate that when folks are pulling shenannygins even worst is pulling billygoats guff...

Or getting thrown into the briar patch ............

_____________________________
"Nothing is obvious to the oblivious"

bubbleman2010 · ‎11-07-2017

Cuberats sitting around a enigma machine trying to figure out the secret code on a $9.99 item kind of funny to think about...

d-k_treasures · ‎11-07-2017

@bubbleman2010 wrote:
Cuberats sitting around a enigma machine trying to figure out the secret code on a $9.99 item kind of funny to think about...

Probably closer to the truth if you would leave out the 'g' for the machine - but then the i needs to be an e ...........

_____________________________
"Nothing is obvious to the oblivious"

thenobletuckylife · ‎11-07-2017

@d-k_treasures wrote:
@bubbleman2010 wrote:
Cuberats sitting around a enigma machine trying to figure out the secret code on a $9.99 item kind of funny to think about...
Probably closer to the truth if you would leave out the 'g' for the machine - but then the i needs to be an e ...........

Oh My...I predict A LOT of Schmazzle just around the corner!

Mr C

lemarcheaupuces · ‎11-07-2017

@odditiesandantiquities1 wrote:
@lemarcheaupuces wrote:
@odditiesandantiquities1 wrote:
I went to contact one of my customers who had made a major purchase a couple of weeks ago. I put in a small gift with the items and she left glowing feedback for me.

I just wanted to say thanks again and tell her a little bit about the gift I sent her. I used one of her old emails to reply to. Well what do you think happened. Of course, it would not allow me to send the message, so I had to respond to her through the purchase record. Good grief!!!!!!! Don't they want sales??? Communication is how to get them. I'm fed up.

You are attempting to communicate about an invalid item.

We monitor messages sent through eBay for fraud, abuse, spam, and other violations of our policy.
i read such threads quite often on this board.
a few was enough for me.
i have told myself no more friendly conversation with users through ebay msgs.
not that i had a habit of doing so.
but would happen once in a while like in a similar situation as yours.
happened a few months ago.
the user then replied and sent her personal infos.
i never asked for them it was just a casual and friendly chat.
guessed i dodged the bullet.
users communicating through ebay msgs (beside business) are asking for trouble (not saying it is right but there has been way too many threads about it).
we have been warned and know the consequences.
OP...
if you feel you have to communicate with a buyer why don't you pull the email address from the PP payment?

I was communicating with her about an aspect of the sale.

quote from your OP...

"I just wanted to say thanks again and tell her a little bit about the gift I sent her."

purchase per your OP was made a few weeks ago.

it was way past the aspect of sale.

hey...

i know how good it feels to have a good sale.

but based on all the threads i have read about this topic,

all unnecessary conversation through ebay msgs is a potential risk.

letoulousain

thenobletuckylife · ‎11-07-2017

@lemarcheaupuces wrote:
@odditiesandantiquities1 wrote:
@lemarcheaupuces wrote:
@odditiesandantiquities1 wrote:
I went to contact one of my customers who had made a major purchase a couple of weeks ago. I put in a small gift with the items and she left glowing feedback for me.

I just wanted to say thanks again and tell her a little bit about the gift I sent her. I used one of her old emails to reply to. Well what do you think happened. Of course, it would not allow me to send the message, so I had to respond to her through the purchase record. Good grief!!!!!!! Don't they want sales??? Communication is how to get them. I'm fed up.

You are attempting to communicate about an invalid item.

We monitor messages sent through eBay for fraud, abuse, spam, and other violations of our policy.
i read such threads quite often on this board.
a few was enough for me.
i have told myself no more friendly conversation with users through ebay msgs.
not that i had a habit of doing so.
but would happen once in a while like in a similar situation as yours.
happened a few months ago.
the user then replied and sent her personal infos.
i never asked for them it was just a casual and friendly chat.
guessed i dodged the bullet.
users communicating through ebay msgs (beside business) are asking for trouble (not saying it is right but there has been way too many threads about it).
we have been warned and know the consequences.
OP...
if you feel you have to communicate with a buyer why don't you pull the email address from the PP payment?

I was communicating with her about an aspect of the sale.
quote from your OP...
"I just wanted to say thanks again and tell her a little bit about the gift I sent her."
purchase per your OP was made a few weeks ago.
it was way past the aspect of sale.
hey...
i know how good it feels to have a good sale.

but based on all the threads i have read about this topic,
all unnecessary conversation through ebay msgs is a potential risk.

But then later on didn't the OP mention it was a sale from just last week?

Sometimes I have to sit and hold my head in my hands otherwise I think it would start spinning!

Mr C

thenobletuckylife · ‎11-07-2017

Yet the OP does an AMAZING amount of business just from what you can see not including anything else on the side.

I think I added up over $10,000.00 in sales since Oct 8/2017

Maybe having that kinda of money makes one confused...I know I would be...

Mr C

thenobletuckylife · ‎11-07-2017

quote from your OP...
"I just wanted to say thanks again and tell her a little bit about the gift I sent her."
purchase per your OP was made a few weeks ago.
it was way past the aspect of sale.
hey...
i know how good it feels to have a good sale.

but based on all the threads i have read about this topic,
all unnecessary conversation through ebay msgs is a potential risk.