eBay

odditiesandantiquities1 · ‎11-06-2017

I went to contact one of my customers who had made a major purchase a couple of weeks ago. I put in a small gift with the items and she left glowing feedback for me.

I just wanted to say thanks again and tell her a little bit about the gift I sent her. I used one of her old emails to reply to. Well what do you think happened. Of course, it would not allow me to send the message, so I had to respond to her through the purchase record. Good grief!!!!!!! Don't they want sales??? Communication is how to get them. I'm fed up.

You are attempting to communicate about an invalid item.

We monitor messages sent through eBay for fraud, abuse, spam, and other violations of our policy.

gracieallen01 · ‎11-06-2017

@nawlinsron2 wrote:
My customer is my customer...he/she bought from ME, not ebay.
ebay is a digital classified...it sells NOTHING. It leases pixels.
...and then subleases MY pixels to my competitors....another story.

Right, and you are going to do 'what' about it?

And when ebay calls you on it and you are going to do 'what', as ebay tells you that you are sanctioned?

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous

ladypostingid · ‎11-06-2017

@thenobletuckylife wrote:
https://www.youtube.com/watch?v=ouZb_Yb6HPg

For your viewing pleasure...lol

Mr C

p.s. the next ebay convention

Darn it, Im going to have nightmares! lol

buyselljack2016 · ‎11-06-2017

@gracieallen01 wrote:
@buyselljack2016 wrote:
With your previous suspension you will have to be very careful in any messaging that you do. You are probably on "superbot" radar if there is such a level.

You have the actual email address of any buyer that paid by PayPal, and that may be your best avenue of communication, that being completely outside of the eBay realm.

If one really stops to think about it, WHY would one think that avenue is 'completely outside of the ebay realm'?

When I use my personal email account to send a message to another persons personal email account I would not expect eBay, or anyone but the internet provider to know it was sent.

Not that I communicate that way with buyers.

coolections · ‎11-07-2017

So knowing the new rules you replied in a message having a buyer email ? This has been talked about for over a month now, you should have know better.

siayan · ‎11-07-2017

@buyselljack2016 wrote:
@gracieallen01 wrote:
@buyselljack2016 wrote:
With your previous suspension you will have to be very careful in any messaging that you do. You are probably on "superbot" radar if there is such a level.

You have the actual email address of any buyer that paid by PayPal, and that may be your best avenue of communication, that being completely outside of the eBay realm.

If one really stops to think about it, WHY would one think that avenue is 'completely outside of the ebay realm'?
When I use my personal email account to send a message to another persons personal email account I would not expect eBay, or anyone but the internet provider to know it was sent.

Not that I communicate that way with buyers.

But what would happen if you and this buyer sent a series of outside messages about a outside sale then the buyer has a problem and makes a complaint to eBay. Would eBay have the authority to suspend yout account?

My question is would eBay have the authority to suspend your account?

____________________________________________________________________
Prov 20:14 It is naught, it is naught, saith the buyer: but when he is gone his way, then he boasteth.

gracieallen01 · ‎11-07-2017

@buyselljack2016 wrote:
@gracieallen01 wrote:
@buyselljack2016 wrote:
With your previous suspension you will have to be very careful in any messaging that you do. You are probably on "superbot" radar if there is such a level.

You have the actual email address of any buyer that paid by PayPal, and that may be your best avenue of communication, that being completely outside of the eBay realm.

If one really stops to think about it, WHY would one think that avenue is 'completely outside of the ebay realm'?
When I use my personal email account to send a message to another persons personal email account I would not expect eBay, or anyone but the internet provider to know it was sent.

Not that I communicate that way with buyers.

Ya know, I agree with you, 100%. However, I've read WHAT ebay puts in their TOS and HOW they put it.

'Sides, it wouldn't be 'ebay'' doing anything, just some 'bot' monitoring to prevent 'wrong-doing' and to protect the users and ebay.

And, 'bots aren't 'anyone' - people - dontcha know.

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous

d-k_treasures · ‎11-07-2017

@buyselljack2016 wrote:
@gracieallen01 wrote:
@buyselljack2016 wrote:
With your previous suspension you will have to be very careful in any messaging that you do. You are probably on "superbot" radar if there is such a level.

You have the actual email address of any buyer that paid by PayPal, and that may be your best avenue of communication, that being completely outside of the eBay realm.

If one really stops to think about it, WHY would one think that avenue is 'completely outside of the ebay realm'?
When I use my personal email account to send a message to another persons personal email account I would not expect eBay, or anyone but the internet provider to know it was sent.

Not that I communicate that way with buyers.

A few years ago, ebay did bring up the fact that they wanted to access the email account that you used for ebay.

That didn't get very far.

_____________________________
"Nothing is obvious to the oblivious"

d-k_treasures · ‎11-07-2017

@coolections wrote:
So knowing the new rules you replied in a message having a buyer email ? This has been talked about for over a month now, you should have know better.

How did you ever get that from anywhere in this thread?

_____________________________
"Nothing is obvious to the oblivious"

gracieallen01 · ‎11-07-2017

buyselljack2016 wrote:

When I use my personal email account to send a message to another persons personal email account I would not expect eBay, or anyone but the internet provider to know it was sent.

Ya know, someone of credibility told me, in the fairly recent past, that since the advent of the cell phone - mobile device - requiring a court order for 'monitoring' communications is passe (except for landlines).

Personally, I would hope that it isn't true, but ......

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous

schansen · ‎11-07-2017

Ebay restricted my account back in July for contacting a customer outside of their messaging system for a sale that was completed. I have not bought or sold since this occured. Ebay is not my boss and only a portion of how my products are sold. Should I ever come back and they do this again I'll leave forever. Again, Ebay is not my boss.

the*dog*ate*my*tablecloth · ‎11-07-2017

You were lucky they didn't make you change your ebay user id.

mistwomandancing · ‎11-07-2017

Ebay is absolutely not your boss! You can do anything you want to do.

Ebay is just the boss of eBay. They get to say exactly how their site is to be used!

When we run into a conflict over eBay's rules for their site and our desire to do what we want to here against their stated rules, that's when the clash may occur.

I do think this latest tightening regarding communication through eBay messaging with our buying and potential customers is not well thought out and will catch a lot of completely innocent and very excellent eBay sellers in their net.

mistwomandancing · ‎11-07-2017

the*dog*ate*my*tablecloth wrote:
You were lucky they didn't make you change your ebay user id.

hawgryders · ‎11-07-2017

@mistwomandancing wrote:

Ebay is just the boss of eBay. They get to say exactly how their site is to be used!

You make a good point here --- plus you have demonstrated how ebay, Ebay, and eBay are at times in conflict with "themselves" ...

mistwomandancing · ‎11-07-2017

hawgryders wrote:
mistwomandancing wrote:

Ebay is just the boss of eBay. They get to say exactly how their site is to be used!

You make a good point here --- plus you have demonstrated how ebay, Ebay, and eBay are at times in conflict with "themselves" ...

Funny how often we see the posted regulation and then see the work-around explained and discussed here, and especially how often we see the eBay's stated rule and then the thousands of blatant exceptions happening all over the place.

I think so many of the attempts to control people and their behavior -- here on eBay as in real life -- end up snaring only a few of the truly guilty, but with the unintended result being the ensnaring of many, many complete innocents.