Selling

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What do you guys do when a buyer hasn't paid for an item?

Hey all, So I have about 4 items unpaid for right now & I usually open an unpaid item case within 4 days but do any of you ever message buyers who haven't paid & politely ask them if they're still interested or if they've decided they no longer want ...

feels vaguely threatening (ebay email)

I got an email from ebay congratulating me that over this past year I was in line with other sellers of my ilk in terms of returns and items not as described (1 in a year, can I do much better than that?). It went on about how to reduce my returns in...

Resolved! Tech support

Isn't Ebay tech support suppose to follow up on those issue in that forum? "Preview listing" hasn't worked in almost a year. Threads were opened last year with no resolution. I myself have called customer service twice in the last 6 months. I also op...

If you sell electronics for parts or repair only

I recently sold an old video game console. I don’t know if it works or it does not...(I haven’t an ac adapter). I stated such in my listing. Now it has been purchased. Is there any justified reason for them returning it saying it does not work...if y...

how can i sell jewellery internationally ?

Hi, Please can someone help me? I have just started selling jewellery but i would like to post to the EU and worldwide but i have checked on the royal mail website and most of the countries say jewellery is prohibited??? Has anyone else had this prob...

too many e-mails inquiry

Ebay changed their auto settings that when I add a new listing or when a listing ends, I get an e-mail for it. I don't want to receive these e-mails anymore. I can't figure out what to uncheck. Any ideas? Thank you.

Refunding a seller just because they check "item not as described"

I think it's awful for sellers to be forced to refund a buyer because their reason is "item not as described" even though the description is accurate, photos included, measurements etc. I sold a Coach purse, included 12 photos, measurements etc & the...

R.I.P. ebay Valet

OH!!!! the hugemanatee of it all.... Good Bye Farewell Bon Voyagey......

Resolved! Another Liar Buyer

So, lady orders an item, then opens a return saying how much she LOVED the item, but she ordered the wrong finish, so she would like to return and re-order the correct finish. She wanted bronze, but all we have is chrome and nickel. Ok, fine. It's yo...

Resolved! Request Assistance To ID These Vintage Placemats & Napkins

Hi! I posted to the "Antiques" board, but did not get any reply .... I was hoping that someone might be able to assist me by looking at these vintage placemats and napkins that belonged to my late grandmother. (They are from the 1940's, I believe) Th...

Tech support needed. Sold items showing as active.....and sold

Tech support needed. Sold items showing as active.....and sold in my selling. It was 1 item over past week. Now it's 2 today

Buyer want to return item and it states that buyer pays return shipping, why do I the Seller have to

I have a buyer who wants to return an item because it didn't have a tag with it that proved it to be from some company. I never stated that it was new and came with a tag. She wants to return it and I will be glad to accept and refund her for the ite...

Yesterday it was RETURN RATE. Today it's HANDLING TIME. What's up?

Yesterday, many of us got a demoralizing, time waster of a message from eBay about improving our Return RateToday, its a kindly cautionary message that after a close examination of my handling and delivery options, they have come up with some great s...

Fees charged

Why is eBay charging me a .20 fee for updating a auction

Why do so many online auctions charge 15-20% "buyers premium"?

At one time I looked at online auctions for a source of inventory. When I mean online auctions, I mean smaller auction companys in the area that have auctions online instead of where a crowd of people go to like regular auctions. But once you take in...