eBay

vintagecraze50 · ‎06-21-2022

So today we get a customer who messages us. “Hi There, This ring I bought from you has no 10k stamp on it can I return it” So, this is not the first time this particular customer has alerted us to our alleged discrepancy making false claims. I refer them to our photo’s that clearly show the 10k mark on the ring. Let’s be clear here that we have been selling here for over 15 years and with nothing but outstanding customer ratings. The buyer was told that this was the last time they will be purchasing anything from us. Oh course we blocked and reported as well, and of course we accept the return and pay for the return to us. You get people like this on here and you realize just how much RISK you take on here on a daily basis. People who would do anything to help destroy your rep on here and that is just not going to happen to us if we can help it.

vintagecraze50 · ‎06-21-2022

Yes, may be completely true and I am glad I did decided to call them out. It is what every seller should try to do if they suspect a bad customer experience.

vintagecraze50 · ‎06-21-2022

Correct. Fool me once, Fool me twice, Go away.

vonandron · ‎06-21-2022

You're lucky they returned the ring! I've heard of people returning empty boxes and then using the fact that they can prove the box was delivered to you as "proof" they returned the item! You're right - it's getting to the point where I'm not sure it's worth the risk to sell on eBay anymore. So sad.

reallynicestamps · ‎06-21-2022

...this is not the first time this particular customer...

Block him.

sin-n-dex · ‎06-21-2022

@vintagecraze50 wrote:
Yeah Don, it is hard to say as to whether my scam counter attack made the buyer say what they said after the fact I pointed out the hallmark in the photo’s. I may never know. So, it’s probably good to call some folks out on their statements at times.

I treat all complaints seriously, and in the event of a potential scam, very seriously. Like the time the buyer said he didn't get his item (and I knew that he did), that I told him I called USPS and they are going to launch an investigation to find out what happened to his package, and someone would be calling him because eBay gave me their contact info, I gave the name of his postmaster and phone number. Of course I didn't do any of that, just got enough info to take the complaint very seriously. The package magically appeared the next day.

C.

sin-n-dex · ‎06-21-2022

@vintagecraze50 wrote:
Yes, may be completely true and I am glad I did decided to call them out. It is what every seller should try to do if they suspect a bad customer experience.

I told a scammer in Canada once that from the feedback he leaves, it seems that lots of his mail is getting stolen and he's not receiving it. (He filed an INR on me, no tracking, had to refund). I assured him that I would help him out by calling Canada Post and reporting all the details so they could conduct a full investigation and help him find out what's happening to his mail. Of course I did no such thing, and I knew they were a scammer, but I like the idea of making a scammer feel a little uneasy that someone might uncover their scam.

Ever tell a lie as a child that snowballed out of control? That's the effect I like to do on people who scam me... but I'm not going to waste anyone's time investigating something I know is false.

C.

stainlessenginecovers · ‎06-21-2022

Good for you and good for all good sellers!

oldwestgold · ‎06-21-2022

Ain't that the truth. All you can do is strengthen up your tools and brain cells available to you as a seller and refuse to be scammed. I actually pull up the address on Google Maps and drill down to see what the house or business is like prior to shipping. Sometimes I even google their name. I find it interesting to see that some buyers are pretty high up the food chain, such as Apple high corporate people to Senators, Actors, etc. And then there are some addresses that turn up as empty lots, etc. A few times I have even canceled the transaction because of what I have found and taken the hit. Don't be afraid to go with your gut feelings as most of the time mine have steered me right. All except the few times when my gut is telling me to go pick up chili mac. It remains a tangled web out there and all you can do is try to avoid the pitfalls. Good luck all.

oldwestgold · ‎06-21-2022

I always throw out the Postal Inspectors, my local police, and their police for reports. I Google the police dept that would cover their address and make sure to include that specific info. This usually gets their attn.

the_fancy_fox · ‎06-21-2022

So, this is not the first time this particular customer has alerted us to our alleged discrepancy making false claims.

The last time would have been their last time with me.

The Race is over
The Rats won.

vintagecraze50 · ‎06-21-2022

I do the call to Fed Ex as this has been the shipper we use and they always have a customer service person live to tell me exactly where packages are scanned off. That usually does the trick with the I did not get it scam.