Not A Buyer's Problem

[lm5280]

I've had a bad experience with my last purchase and been buying on here for years.

I won 4 bottles of Men's Burberry cologne, the seller then messages me days later saying he doesn't want to ship items as the post office told him he'd have to ship them separately.

This isn't my issue, if I bid many times and win an item and get a great deal on it, the seller shouldn't take the purchase back cause he feels like he's not getting his money's worth.

I get it costs more to send seperate, however this person should've sent me the items I really wanted hence the multiple bids.

I did get my money back however the money back doesn't equal the items I won and the seller knew that and took the items back.

[city*satins]

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That's fine and I agree. For some it is more important than for others. Like the one poster who paid Ebay $900 "supposedly" just to not get a defect. .

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I see you chose to use the word "supposedly".   I guess that puts you in the 50% group.

This happened in early eBay days, pre-2002, shortly after BIN was introduced (and was free, then was 35 cents, and now is free again for non-store subscribers), and long before there was any such thing as "defects".  The only recourse the buyer would have had would have been to leave negative feedback.

And I didn't pay or avoid paying or try to avoid paying eBay $900.  I let the buyer purchase the item at the BIN price I set of $99, rather than the one I "meant" to set of $999. 

I did it because I regarded that I had a contract that I was bound to.  As it happened, I could take the loss without being unable to pay my rent. If it would have prevented me from paying my rent, I likely would have put my basic needs like room and board first and ducked out of the sale.

I realize you only skimmed my post but really,  a little more careful reading would at least have got some of the facts correct besides the $900 difference.

[city*satins]

They were ALL snapped up, by one buyer, in Austria, real quick!!! 

Funny you should mention Austria.  My only other truly serious $ mistake was from the days when you didn't have to specify the shipping amount for overseas purchasers in the listing itself and could calculate it after it sold.

I had a buyer of a huge lot of books.  Buyer location:   Australia.

I went to one of those Mailboxes Etc stores - I forget whether they dealt with UPS or Fedex, but doesn't matter.  Anyway, took in the box and asked for the price to ship to Australia.  The clerk worked it out and duly wrote it down for me - $127

I invoiced the buyer for the purchase price plus $127 

Buyer paid.

Took it back to  Mailboxes Etc to ship.   Price $187

What????????   Turns out the clerk who did the original estimate misheard me or misread the chart and they'd quoted me the price to AUSTRIA, not Australia.

I just paid the extra $60 and never said a word to the buyer.  Again, back then still had a good sized $$ buffer from the last job I'd retired early from and could take the loss without being unable to pay my bills.

Funny about both of those sales where I took really large losses.....neither time did the buyer leave me any feedback.  Not that it matters but when you think about how a seller might "earn" positive feedback, it still stays with me.  (not that I'm brooding about it)

[d-k_treasures]

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I agree that ebay is assisting the new seller to have 'better' listings and they have a lot of hints and suggestions.

I'm afraid I don't necessarily agree with all of their suggestions or even all of their hints, though.  ebay is about, it seems, the only one that makes anything when the seller lists something for $ .99, and it sells for that, at least, here in the US.

And, those don't really tell the new seller that they will get dinged for a number of things, like not shipping.  I've also heard that they don't always mention to the new seller that CSR's aren't always right and that, sometimes, one has to ask for a 3rd or 4th or 5th opinion and, even then, find another source of information.  And, I've heard, that the boards aren't always easy to find, either - just to name a couple of things, you understand.    I'm sure we needn't get off onto suspensions and such.

I suppose, it's just that, sometimes, I think ebay could do a little better to try to ready the new seller for possible problems. 

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Especially since half of them don't read past the incorrect 'List It, Ship It, Get Paid' blurb when they try to suck someone into selling their 700.00 phone or 1500.00 laptop.

Ebay couldn't care less - they get a new seller on the books for at least 6 months, and they won't be losing any money(or sleep) over what really happens to the seller.

Also, a bunch of the policy pages aren't even updated, and their 'suggestions' are even worse.

[emerald40]

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wrote:

Nope it isn't my problem - but as stated - I often go to a store for an advertised special they don't have in stock - I purchase from Penny's and Kohl's and get cancellation orders all the time. Is it frustrating yes - but that's life - you deal with it.

So my position on the matter doesn't change - we agree to disagree and that doesn't happen often between you and I.

___________________________________________________

When that happens I ask for a rain check.

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[yuzuha]

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@lm5280

No way would the PO tell him he has to send seperate, that is not how it works.

Some items can only go by ground, and not air, this may be an issue, if he listed as priority.

Some sellers will try to get out of a sale if they think it went too cheep, hurts us all.

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Actually, with perfume, that is how it works.  I forget the exact amount in oz/mL, but you're only allowed to ship so much perfume in a single box.  I've sold perfume before and the clerks at my PO asked me how much I was shipping every time (the perfumes I sold were only .22 fl oz so it was well under the limit).

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Actually, if sent ground, they should all be able to go together. The reasoning behind this regulation is perfumes containing flammable solvents cannot be shipped via aircraft due to the risk of fire if breakage occurs. Breakage can occur even if packed by a highly experienced packer and most people don't qualify as that so the risk even increases when the "average joe" packs it. This is greatly mitigated when packages are designated as ground transportation only. There are still regulations that deal with quantities allowed when dealing with ground shipping, but they are higher. Of course the clerk that the OP's seller dealt with may not have informed him of all of the options.

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I shipped all of my perfumes ground (since you have to do that under the regulations) and they still asked me exactly how much perfume was in the package before they would accept it.  Like I said, I forget what the exact amount is, but there are definitely restrictions on how much can be sent in a single box even when mailed ground.