eBay

lm5280 · ‎02-06-2018

I've had a bad experience with my last purchase and been buying on here for years.

I won 4 bottles of Men's Burberry cologne, the seller then messages me days later saying he doesn't want to ship items as the post office told him he'd have to ship them separately.

This isn't my issue, if I bid many times and win an item and get a great deal on it, the seller shouldn't take the purchase back cause he feels like he's not getting his money's worth.

I get it costs more to send seperate, however this person should've sent me the items I really wanted hence the multiple bids.

I did get my money back however the money back doesn't equal the items I won and the seller knew that and took the items back.

emerald40 · ‎02-06-2018

Did the seller actually cancel the listings or just return your money?

I would call ebay and tell them that seller returned your money for no reason and you feel he should have strikes for non compliance.

sockmonkeydave · ‎02-06-2018

@lm5280

No way would the PO tell him he has to send seperate, that is not how it works.

Some items can only go by ground, and not air, this may be an issue, if he listed as priority.

Some sellers will try to get out of a sale if they think it went too cheep, hurts us all.

yuzuha · ‎02-06-2018

wrote:
@lm5280
No way would the PO tell him he has to send seperate, that is not how it works.

Some items can only go by ground, and not air, this may be an issue, if he listed as priority.

Some sellers will try to get out of a sale if they think it went too cheep, hurts us all.

Actually, with perfume, that is how it works. I forget the exact amount in oz/mL, but you're only allowed to ship so much perfume in a single box. I've sold perfume before and the clerks at my PO asked me how much I was shipping every time (the perfumes I sold were only .22 fl oz so it was well under the limit).

southern*sweet*tea · ‎02-06-2018

wrote:
wrote:
@lm5280
No way would the PO tell him he has to send seperate, that is not how it works.

Some items can only go by ground, and not air, this may be an issue, if he listed as priority.

Some sellers will try to get out of a sale if they think it went too cheep, hurts us all.
Actually, with perfume, that is how it works. I forget the exact amount in oz/mL, but you're only allowed to ship so much perfume in a single box. I've sold perfume before and the clerks at my PO asked me how much I was shipping every time (the perfumes I sold were only .22 fl oz so it was well under the limit).

I think it's limited to 16 ounces, but not 100% certain.

The easier you are to offend the easier you are to control.

We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell

castlemagicmemories · ‎02-06-2018

You are right, and Ebay frowns on a seller cancelling.

Having said that, Ebay can no more force a seller to ship than they can force a buyer to pay.

Sometimes things don't work out; sorry, OP.

emerald40 · ‎02-06-2018

wrote:
You are right, and Ebay frowns on a seller cancelling.

Having said that, Ebay can no more force a seller to ship than they can force a buyer to pay.

Sometimes things don't work out; sorry, OP.

True, but seller sould get a strike for doing so.

fashunu4eeuh · ‎02-06-2018

It is a frustration for buyers and you are correct. Miscalculating shipping charges is not a buyer issue. The seller should have sent the items regardless of the error. Ebay is cracking down on seller cancelled transactions like this. Know that this seller has earned a defect on their account for failing to complete the sale. A few of these strikes and their selling privileges can be restricted or suspended. I’m very sorry this happened to you. It gives all sellers a black eye. You are aware that you can leave appropriate feedback for this transaction, despite the cancellation?

chrysylys · ‎02-07-2018

@lm5280 wrote:

I did get my money back however the money back doesn't equal the items I won and the seller knew that and took the items back.

You got back what you paid which is what you thought the items equalled at the time of purchase.

Forget keeping up with the Joneses. Be the Finklegrubers!
OK kids, time to get the Dodge loaded up again. I hear 'Poppy's By the Tree' calling. This trip might be a long one too.

chipper01work · ‎02-07-2018

wrote:
wrote:
@lm5280
No way would the PO tell him he has to send seperate, that is not how it works.

Some items can only go by ground, and not air, this may be an issue, if he listed as priority.

Some sellers will try to get out of a sale if they think it went too cheep, hurts us all.
Actually, with perfume, that is how it works. I forget the exact amount in oz/mL, but you're only allowed to ship so much perfume in a single box. I've sold perfume before and the clerks at my PO asked me how much I was shipping every time (the perfumes I sold were only .22 fl oz so it was well under the limit).

Actually, if sent ground, they should all be able to go together. The reasoning behind this regulation is perfumes containing flammable solvents cannot be shipped via aircraft due to the risk of fire if breakage occurs. Breakage can occur even if packed by a highly experienced packer and most people don't qualify as that so the risk even increases when the "average joe" packs it. This is greatly mitigated when packages are designated as ground transportation only. There are still regulations that deal with quantities allowed when dealing with ground shipping, but they are higher. Of course the clerk that the OP's seller dealt with may not have informed him of all of the options.

tunicaslot · ‎02-07-2018

Was this a new seller? If so - they probably didn't know this and I'd cut them a break - you got your money back - I know you're disappointed but look for the item elsewhere.

I never knew there was a limit on the ounces you could mail - so I learned something new.

mirror-in-the-attic · ‎02-07-2018

I did not know about the limit either. However, everytime I mail a package I have to answer "no" to the question about flammable or liquid ingredients so I was aware there was a special hurdle to mail these items. The seller probably did not realize it. Still, the only honest thing to have done would have been to take the loss and chalk it up to a learning experience because, as was stated, this was the sellers issue. The buyer bid and won an item he placed up for auction. As a seller, once you list the item, it is your responsibility to know all the nuances before you list, and that includes shipping expenses. It does make a bad impression on a buyer when a seller does this. I took a loss on a few items I miscalculated for shipping, (a long, very heavy, leather coat to California for one) but I honored the sale.

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Tarzan does not know where Tarzan go.

gracieallen01 · ‎02-07-2018

How does it matter what the regs do or do not allow?

The seller offered, the buyer bought, the seller didn't ship.

Whether the seller has to ship one at a time, by land, sea, air or pony express, or whether the seller makes money on the deal or loses money on the deal, what's the difference.

The seller needs to do his/her homework and not play fast and loose with the rules and common conventions of 'trade'.

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous

secretsquirrelisnowhere · ‎02-07-2018

I' m afraid you can only give the seller a neg and start searching again.

emerald40 · ‎02-07-2018

wrote:
Was this a new seller? If so - they probably didn't know this and I'd cut them a break - you got your money back - I know you're disappointed but look for the item elsewhere.

I never knew there was a limit on the ounces you could mail - so I learned something new.

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So you do not think then the seller should own up to his mistake and send it anyway, even if it is a loss.

That seems to be what we tell other sellers when they ask if they need to go through with a transaction where they feel they will lose money.