@1703andrew wrote:
Can somebody explain to me why a seller, with perfect selling score, 100%, would have a no return policy.
Each seller chooses a return policy that is right for their business model, based on their own reasons.
@1703andrew wrote:
. . . IF the buyer spent a lot of $$ on an item and just found it not to be what it was in the picture . . . by the Ebay Money Back Guarantee, I'm going win a case, right?!?
If the item is not as described or depicted, the buyer would be covered by eBay's Money Back Guarantee (MBG).
@1703andrew wrote:
. . . IF the buyer spent a lot of $$ on an item and[it] just doesn't fit right, etc....by the Ebay Money Back Guarantee, I'm going win a case, right?!?
If the item doesn't fit, that's considered a remorse return. A seller with a "no return" policy would not have to accept the return for any of the remorse-return reasons. Remorse returns are not covered by eBay's Money Back Guarantee, so, no, a buyer would not win that case.
@1703andrew wrote:
Then the seller gets dinged...could get bad review, etc...
That's apparently a risk the seller has chosen to accept. "Dings" and "bad review[s]" happen with all kinds of return policies. No seller is immune from the possibility of either of those events. (The seller doesn't necessarily get a "ding" for a return, by the way.)
@1703andrew wrote:
Also, not have a return policy might turn off buyers.
Again, this is one consideration a seller has taken into account when deciding on a return policy.
@1703andrew wrote:
If a seller is so sure about their product, why not give a minimal return period?
Sellers may choose a no return policy for any number of reasons. It may have nothing to do with being "sure about their product."
@1703andrew wrote:
I've seen 7 days....14 days??
There are a number of return policies a seller may choose:
- No returns
- 14-day returns only in specific product categories
- 30-day buyer-paid returns
- 30-day free returns
- 60-day buyer-paid returns
- 60-day free returns
