New Seller--Buyer didn't pay 12 hours after auction ended

[realtypro8885]

Hello community,

I just did my first sale.  Auction ended 12 hours ago.  Bidder was very responsive before auction ended.  Since I haven't received payment yet, so I sent an email asking if the buyer changed their mind so I can offer to 2nd chance bidder. 

Usually how long does it take for buyer to make payment?  How long do they have to pay before I can raise the issue to ebay?  Does ebay do anything if I raise the issue that buyer doesn't pay after winning auction?

Thank you!

[powell-memorabilia]

Twelve hours is nothing - maybe your buyer sleeps.  Regardless, buyer has 96 hours to pay.  If he doesn’t, you can cancel using the reason that buyer hasn’t paid.  Just wait it out.

[realtypro8885]

If buyer doesn't pay and chancel, will I still be charged a fee by ebay?

[evry1nositswindy]

Buyers have 4 days to pay.  No need for communication or sending invoices.  All of that is Don  for you.  Fees are not charged until payment is made.  Slow down and  just wait.  If you have irritated the buyer, they may wait until the last second to pay.

[powell-memorabilia]

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@realtypro8885 wrote:

If buyer doesn't pay and chancel, will I still be charged a fee by ebay?

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Nope - no sale, no fees.  Unless you used advanced promotions, I believe.

[mtgraves7984]

Your next move is to wait (at least) 96 hours and one second from the Auction's end to cancel the sale citing 'Buyer didn't pay', if they still haven't. Do NOT send invoices as they reset the buyer's payment window. Good luck.

[soh.maryl]

Unless you listed your item with immediate payment required, your buyer has 4 full days, 96 hours, to pay.

If you were unaware of this, then you might want to review all the information eBay offers about selling here.  There may have been other information you missed.  

[jerseyboymusic]

Buyer won an auction 12 hours ago? The timestamp on the OP post is 4:15 AM (I assume PST as always).

Seller is in Los Angeles,  don't know where the buyer is.  Maybe the buyer  was travelling for the holiday? Sleeping? Do you think if he has the Ebay app he was just waiting to pay? Maybe they figure on a holiday weekend, wait to pay for Friday shipping? Maybe no access to a computer right now?

It's a holiday weekend. If the buyer hasn't paid after the 96 hour window, file a UPI claim. 

[fern*wood]

I wish ebay would require a new seller to list only low dollar items until they learn at least the basics of how things work.  I cringe when I see the first item for sale something I would still hesitate to offer even though I've sold over ten thousand items.  

[frankenhobbit]

Something doesn't look right. OP has exactly the same item (same picture) just listed for sale.

NVM, picture is of two items, listing for one item. That's not a good idea in itself though.

[sapphire_studio]

People wake up on Thanksgiving and have other things to do.

[a_c_green]

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@frankenhobbit wrote:

Something doesn't look right. OP has exactly the same item (same picture) just listed for sale.

NVM, picture is of two items, listing for one item. That's not a good idea in itself though.

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Apparently there were two examples of that item to start with. This previous thread by the OP will explain how we got to this point:

https://community.ebay.com/t5/New-to-selling-on-eBay/First-time-seller/m-p/34113023#M4865 

[jerseyboymusic]

Did they pay yet?

[goodbrakes]

High dollar item and a New Seller a big problem waiting to happen.

If they do pay make sure to pack it well and for surer have a signiture required when delivered.

[lux.ra_14]

Twelve hours? Way too soon to go looking for problems.

Every circumstance is different. I had a buyer take a week to pay recently. I didn't send invoices or rush to file for non-payment, because he had a lot of feedback as a buyer, and it was an item with a small base of potential buyers. He finally paid without any explanation for the delay.