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New Help Page format rollout ... does not work ...

I just went to find a link in the Help Pages for a thread and saw that a new format has rolled out ...

The subject I was looking for was "Active content" ... well, it is not on the "A" page and on the "P" page with a long list of "Policies" its not there either.  So I used the Search window typing in "Active content" ... please see pic no 2 ...

Screenshot (1092).pngScreenshot (1093).png

Regards,
Mr. Lincoln - Community Mentor
Message 1 of 24
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23 REPLIES 23

Re: New Help Page format rollout ... does not work ...

Thats vintage 2003 - 2006 thats some of ebay claires handywork RIP 2008....

Message 16 of 24
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Re: New Help Page format rollout ... does not work ...


@bubbleman2010wrote:

Thats vintage 2003 - 2006 thats some of ebay claires handywork RIP 2008....


I always liked the warm cheery colors of those pages. They just made you smile.

Message 17 of 24
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Re: New Help Page format rollout ... does not work ...

ebay employee longevity just isn't in the cards never has been so it tends to be all over the map as the better than sliced bread features fall out of favor. Its a different face different name,but SOS....

Message 18 of 24
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Re: New Help Page format rollout ... does not work ...

@readabouthorses wrote: I got dumped into that page also and my first thought was, "that color scheme is from long ago" and then I looked at the links on the left hand side .. Learning Center, Ebay University, Answer Center ... those are all from another ebay long ago in another time.  Wonder who managed to drag that back up?

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I suspect its part of eBay updating servers with new progamming and they've shifted accounts to other areas of their computer system ... I will check to see if on other IDs here if the same Help Page format comes up.

Regards,
Mr. Lincoln - Community Mentor
Message 19 of 24
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Re: New Help Page format rollout ... does not work ...

I remember ebays cartoon animated CS rep. I used to ask her naughty questions late in the evening trying to strike up a online relationship.... She was either very naive or else playing hard to get.....

Message 20 of 24
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Re: New Help Page format rollout ... does not work ...

Oh wow @ted_200, now you are scaring me, is it really an old format? 

 

I think the 2003-2006 guess is pretty accurate... that scheme pre-dates my arrival here in 2007...

The Floggings Will Continue Until Morale Improves.
Message 21 of 24
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Re: New Help Page format rollout ... does not work ...


@mr_lincolnwrote:

....  I thought it was new, especially when clicking a link and getting a new topic format with all the wasted space ... much like we STILL HAVE here on The Community, pic below of my entire screen.

 

Screenshot (1096).png


 

Thank you for sharing this artistic creation. It PERFECTLY summarizes my reaction to the new format, which is apparently designed to be "one size fits all" to show up the same everywhere, even on tiny pocket-size gadgets.  

Message 22 of 24
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Re: New Help Page format rollout ... does not work ...

Thank you for sharing this artistic creation. It PERFECTLY summarizes my reaction to the new format, which is apparently designed to be "one size fits all" to show up the same everywhere, even on tiny pocket-size gadgets.  

 

Maybe they could use some of that vacant real estate to put the rest of the policy on the page instead of having a gazillion expanding buttons that only let you see bits and pieces of the policy at the same time, and send you in a big fat circle?   This is another "improvement" that is a huge step backwards from how it displayed last week...

The Floggings Will Continue Until Morale Improves.
Message 23 of 24
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Re: New Help Page format rollout ... does not work ...

@partial*eclipse wrote: "Thank you for sharing this artistic creation. It PERFECTLY summarizes my reaction to the new format, which is apparently designed to be "one size fits all" to show up the same everywhere, even on tiny pocket-size gadgets. " 

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You're welcome ... they initially would not admit that many of the changes on format were geared towards mobile devices but that's the truth of the matter.  We went through it here on The Community with all the white space ... that we still have despite the negative reaction and request to change it ...

Regards,
Mr. Lincoln - Community Mentor
Message 24 of 24
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