eBay

joanscardsandmore · ‎09-07-2018

I had a buyer bid on a item and won the auction but did not pay so I opened a unpaid item case, the buyer has in the last day or so changed his ebay ID AGAIN!, this is like the 10 time he has done this, why does ebay let people get away with this and why cant we leave negitive feedback? I think we should be able too, this would help get rid of the scammers and bad sellers

apparelpal · ‎09-07-2018

If he does that a few times he will be kicked off ebay whether he changes his name or not ebay will still track him. But yes sellers should be able to leave negative feedback in cases like that, also for opening "item not as described" cases to get a free return.

pickspicks1 · ‎09-08-2018

IMO if the seller is not allowed to give negative feedback for an unpaid item case then a buyer should not be able to give negative if he returns an item on the sellers dime. ie seller pays return shipping and refunds original shipping. Buyer has not been impacted by the transaction, the seller loses shipping charges both ways and he is open to negative feedback.

blsky520usa1 · ‎09-08-2018

eBay knows everything, that's their job. At times, lots of things can happen to a buyer as well to a seller. Our job is to sell and to the best possible job. Just relist the item and hope that the buyer is alright. As far as changing user names, upgrade your requirements on buyers for more than 4 feedback. Only a small percentage of shoppers do this, eBay is a safe platform, don't waste your time and energy on others, focus on your sales and prosperity. I wish you the best on your sales and I hope this will help you a little bit. Cheer up.

jas31l · ‎09-08-2018

I think the original reason given for us not being able to leave buyers negative feedback is because sellers were leaving negative feedback in retaliation for buyers leaving it. BUT what I don't understand is eBay KNOWS whether the buyer has paid for the item... IF the feedback is for NON PAYMENT, then that is legit; the buyer has FAILED to do the one thing they are supposed to do which is pay for the freaking item, and we still can't leave feedback!? All eBay has to do is make it so that if the buyer PAYS, which will then automatically KNOW and the item will be considered PAID AND READY TO SHIP, THEN they can block and disallow leaving negative feedback. But to not allow leaving negative feedback even for a deadbeat bidder who never paid for the item!???! I recently had SIX consecutive auctions where there was no pay/no response.. and right now am waiting on a couple payments and not getting responses. IF we were allowed to leave negative feedback for non payers only, it would dramatically reduce the amount of these non paying bidders.

orangehound · ‎09-08-2018

@joanscardsandmore wrote:
why does ebay let people get away with this and why cant we leave negitive feedback? I think we should be able too, this would help get rid of the scammers and bad sellers

eBay does allow you to leave negative feedback, but it is not publicly displayed. Whenever you "report" a buyer for bad behavior, that is effectively giving the buyer negative feedback - there is a link for reporting a bad buyer on your Orders page (it is in the drop down menu beside each transaction).

There is no point in giving public negative feedback because eBay does not want to give sellers any power to screen good buyers from bad buyers ... that is, eBay believes that it is their responsibility to screen buyers for us.

Now, I don't know if multiple reports on a buyer does any good - I've never heard of a buyer restricted on eBay for bad behavior - but eBay claims that they are using these reports to have a better platform. So, it is our responsibility as sellers to make sure that we consistently report every instance of bad buyer behavior just in case eBay eventually decides to take action.

lewisburggold · ‎09-08-2018

We agree with you. Even if ebay can only see it it would still help us sellers if we could leave something. Best regards

sconzi62 · ‎09-08-2018

I Agree 100%! You used to be able too leave negative feedback for a buyer. But I believe it was after Meg Whitman left eBay, it became more about the buyer & less about the sellers. All the changes over the years some really good some not so good. But my least favorite change of all time was when the changed the feedback for buyers.

rockbottomvalues · ‎09-09-2018

@apparelpal wrote:
If he does that a few times he will be kicked off ebay whether he changes his name or not ebay will still track him. But yes sellers should be able to leave negative feedback in cases like that, also for opening "item not as described" cases to get a free return.

The OP offers free returns anyway.

thecollegefund · ‎09-12-2018

Your BUYER REQUIREMENTS might be circumvented by Ebay customer service if a buyer calls them and asks them to do it so they can purchase what they are being blocked from buying. I know because this just happened to me and the customer service rep. told me they did it for one of my blocked bidders (WITHOUT my consent). This CS rep also told me that they will believe the customer's reason but they also monitor past and future activity to make sure this process is not abused.

castlemagicmemories · ‎09-12-2018

@pickspicks1 wrote:
IMO if the seller is not allowed to give negative feedback for an unpaid item case then a buyer should not be able to give negative if he returns an item on the sellers dime. ie seller pays return shipping and refunds original shipping. Buyer has not been impacted by the transaction, the seller loses shipping charges both ways and he is open to negative feedback.

Sellers are not allowed to give negative feedback so there would be nothing to post. Buyers have legitimate reason to post negative feedback if the item is SNAD, and the fact that the seller pays return shipping does not change that.

Getting a refund does not mean it was not a negative experience for the buyer, especially if they were abused during the process.

Yes, the seller loses shipping charges both ways and is open to negative feedback~incentive to inspect items before listing, create accurate listings, and to pack well, all for the seller's protection.

castlemagicmemories · ‎09-12-2018

There is no requirement you can set to limit buyers with low feedback.

castlemagicmemories · ‎09-12-2018

@jas31l wrote:
I think the original reason given for us not being able to leave buyers negative feedback is because sellers were leaving negative feedback in retaliation for buyers leaving it. BUT what I don't understand is eBay KNOWS whether the buyer has paid for the item... IF the feedback is for NON PAYMENT, then that is legit; the buyer has FAILED to do the one thing they are supposed to do which is pay for the freaking item, and we still can't leave feedback!? All eBay has to do is make it so that if the buyer PAYS, which will then automatically KNOW and the item will be considered PAID AND READY TO SHIP, THEN they can block and disallow leaving negative feedback. But to not allow leaving negative feedback even for a deadbeat bidder who never paid for the item!???! I recently had SIX consecutive auctions where there was no pay/no response.. and right now am waiting on a couple payments and not getting responses. IF we were allowed to leave negative feedback for non payers only, it would dramatically reduce the amount of these non paying bidders.

Negatives for buyers were driving buyers from the site~due to the retaliatory feedback that sellers left in response to a buyer's honest neg. The buyer that didn't pay you may go on and pay other sellers.

Negative feedback does nothing to reduce non paying bidders. What does reduce non paying bidders is opening an Unpaid Item Dispute 48 hrs after the listing ends, then closing it 96 hrs after that. The buyer gets an unpaid strike, and the seller gets their fees back. Just two unpaid item strikes blocks those buyers from bidding or buying from thousands of sellers who use the block two unpaid item strikes in one year, for one year.