eBay

bigdeals.etc · ‎04-02-2018

I'm curious. If a buyer files a return request well after your 30 day window, and you decline it within ebay, is the buyer able to leave you a negative feedback afterwards? It's not like ebay closed the request out in your favor or anything.

emerald40 · ‎04-02-2018

@missjen831wrote:
@emerald40wrote:
IMO there is a big difference between declining a return and a return timing out.

Say you have a coupon to a restaurant. And for some reason they just decline it.

Or say that restauant has a coupon that expires on March 31, but you want to use it on April 2nd.

Is it fair to leave a negative in the second case.

Same on ebay. Returns time out after 30 days. So if you wait 35 days you should not be able to leave a negative that the seller would not accept a return.
We will have to agree to disagree. I don’t think a buyer should lose the right to leave feedback simply because they requested a return after the MBG expired and it was denied. I’m also not saying the seller deserves retaliatory feedback. I just don’t support a policy in which a denied return revoked the privilege of leaving feedback 🙂

_____________________________________________________

It is the reason of why it was denied?

Let us say ebay allowed unlimited time in which to leave feedback?

So then could a buyer hold it over your head forever that if you do not accept the return he will leave you a negative?

60 days for feedback should only apply if you start the process within the 30 days.

If after 30 days, then yes imo it is retalitory.

luckythewinner · ‎04-02-2018

@emerald40wrote:
So if you wait 35 days you should not be able to leave a negative that the seller would not accept a return.

We have all read here about how terrible eBay is at determining whether a buyer and a seller are taking a sale off eBay.

Do you really expect them to figure out whether a buyer ois leaving feedback about a return or not? 🙂

*coins · ‎04-02-2018

@castlemagicmemorieswrote:
@myboardidwrote:
@*coinswrote:
Buyers have the option to leave feedback up to 30 days after they purchase date.
That is incorret - buyers have 60 days to leave feedback.
And 60 days would be correct.

Um...myboardid just said that.

https://bio.link/langs

castlemagicmemories · ‎04-02-2018

@*coinswrote:
@castlemagicmemorieswrote:
@myboardidwrote:
@*coinswrote:
Buyers have the option to leave feedback up to 30 days after they purchase date.
That is incorret - buyers have 60 days to leave feedback.
And 60 days would be correct.
Um...myboardid just said that.

Um, yes, obviously I know that as I just agreed with myboardid when I said it would be correct. Affirming a post does not mean you did not read the post.

castlemagicmemories · ‎04-02-2018

The fact that I included the original posts in my response was another clue that I had read it.

For the future.

emerald40 · ‎04-02-2018

What is to figure out? If you waited after 30 days to leave feedback, then you should not be allowed to leave a negative. It should be grayed out.

If you genuinely had a problem then you should have taken action within the window of time.

missjen831 · ‎04-02-2018

@emerald40wrote:
@missjen831wrote:
@emerald40wrote:
IMO there is a big difference between declining a return and a return timing out.

Say you have a coupon to a restaurant. And for some reason they just decline it.

Or say that restauant has a coupon that expires on March 31, but you want to use it on April 2nd.

Is it fair to leave a negative in the second case.

Same on ebay. Returns time out after 30 days. So if you wait 35 days you should not be able to leave a negative that the seller would not accept a return.
We will have to agree to disagree. I don’t think a buyer should lose the right to leave feedback simply because they requested a return after the MBG expired and it was denied. I’m also not saying the seller deserves retaliatory feedback. I just don’t support a policy in which a denied return revoked the privilege of leaving feedback 🙂

_____________________________________________________

It is the reason of why it was denied?

Let us say ebay allowed unlimited time in which to leave feedback?

So then could a buyer hold it over your head forever that if you do not accept the return he will leave you a negative?

60 days for feedback should only apply if you start the process within the 30 days.

If after 30 days, then yes imo it is retalitory.

No. If left after 30 days it’s not necessarily retaliatory. Especially if the buyer leaves positive feedback. A declined return doesn’t always result in retaliatory feedback. There are still reasonable buyers that would leave positive feedback and they wouldn’t able to if eBay changed the feedback policy & feedback couldn’t be left after 30 days. Or if the return was declined. Or supposed the buyer didn’t realize the item was SNAD until after the MBG expired and the seller declined the return because they weren’t required to accept it. The buyer could still leave negative for the simple fact the item was SNAD.

One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**

*coins · ‎04-02-2018

@castlemagicmemorieswrote:
@*coinswrote:
@castlemagicmemorieswrote:
@myboardidwrote:
@*coinswrote:
Buyers have the option to leave feedback up to 30 days after they purchase date.
That is incorret - buyers have 60 days to leave feedback.
And 60 days would be correct.
Um...myboardid just said that.
Um, yes, obviously I know that as I just agreed with myboardid when I said it would be correct. Affirming a post does not mean you did not read the post.

I see...you were just '2nding' what myboardid said. Ok.

https://bio.link/langs

castlemagicmemories · ‎04-02-2018

@missjen831wrote:
@emerald40wrote:
@missjen831wrote:
@emerald40wrote:
IMO there is a big difference between declining a return and a return timing out.

Say you have a coupon to a restaurant. And for some reason they just decline it.

Or say that restauant has a coupon that expires on March 31, but you want to use it on April 2nd.

Is it fair to leave a negative in the second case.

Same on ebay. Returns time out after 30 days. So if you wait 35 days you should not be able to leave a negative that the seller would not accept a return.
We will have to agree to disagree. I don’t think a buyer should lose the right to leave feedback simply because they requested a return after the MBG expired and it was denied. I’m also not saying the seller deserves retaliatory feedback. I just don’t support a policy in which a denied return revoked the privilege of leaving feedback 🙂

_____________________________________________________

It is the reason of why it was denied?

Let us say ebay allowed unlimited time in which to leave feedback?

So then could a buyer hold it over your head forever that if you do not accept the return he will leave you a negative?

60 days for feedback should only apply if you start the process within the 30 days.

If after 30 days, then yes imo it is retalitory.
No. If left after 30 days it’s not necessarily retaliatory. Especially if the buyer leaves positive feedback. A declined return doesn’t always result in retaliatory feedback. There are still reasonable buyers that would leave positive feedback and they wouldn’t able to if eBay changed the feedback policy & feedback couldn’t be left after 30 days. Or if the return was declined. Or supposed the buyer didn’t realize the item was SNAD until after the MBG expired and the seller declined the return because they weren’t required to accept it. The buyer could still leave negative for the simple fact the item was SNAD.

FWIW, I agree.

If there is any doubt, yes, I read this.

*eponymous* · ‎04-02-2018

@missjen831wrote:
@emerald40wrote:
@missjen831wrote:
@emerald40wrote:
IMO there is a big difference between declining a return and a return timing out.

Say you have a coupon to a restaurant. And for some reason they just decline it.

Or say that restauant has a coupon that expires on March 31, but you want to use it on April 2nd.

Is it fair to leave a negative in the second case.

Same on ebay. Returns time out after 30 days. So if you wait 35 days you should not be able to leave a negative that the seller would not accept a return.
We will have to agree to disagree. I don’t think a buyer should lose the right to leave feedback simply because they requested a return after the MBG expired and it was denied. I’m also not saying the seller deserves retaliatory feedback. I just don’t support a policy in which a denied return revoked the privilege of leaving feedback 🙂

_____________________________________________________

It is the reason of why it was denied?

Let us say ebay allowed unlimited time in which to leave feedback?

So then could a buyer hold it over your head forever that if you do not accept the return he will leave you a negative?

60 days for feedback should only apply if you start the process within the 30 days.

If after 30 days, then yes imo it is retalitory.
No. If left after 30 days it’s not necessarily retaliatory. Especially if the buyer leaves positive feedback. A declined return doesn’t always result in retaliatory feedback. There are still reasonable buyers that would leave positive feedback and they wouldn’t able to if eBay changed the feedback policy & feedback couldn’t be left after 30 days. Or if the return was declined. Or supposed the buyer didn’t realize the item was SNAD until after the MBG expired and the seller declined the return because they weren’t required to accept it. The buyer could still leave negative for the simple fact the item was SNAD.

There's no proof or even indication of motivation when a seller simply declines a late-filed return.

What about a neg left because the seller refused the late return? Should that be removable?

I guess sellers who get caught in this circumstance could try to protect their feedback by telling the buyer to file a paypal SNAD.

Life shrinks or expands in proportion to one’s courage. ~ Anais Nin

missjen831 · ‎04-02-2018

@*eponymous*wrote:
@missjen831wrote:
@emerald40wrote:
@missjen831wrote:
@emerald40wrote:
IMO there is a big difference between declining a return and a return timing out.

Say you have a coupon to a restaurant. And for some reason they just decline it.

Or say that restauant has a coupon that expires on March 31, but you want to use it on April 2nd.

Is it fair to leave a negative in the second case.

Same on ebay. Returns time out after 30 days. So if you wait 35 days you should not be able to leave a negative that the seller would not accept a return.
We will have to agree to disagree. I don’t think a buyer should lose the right to leave feedback simply because they requested a return after the MBG expired and it was denied. I’m also not saying the seller deserves retaliatory feedback. I just don’t support a policy in which a denied return revoked the privilege of leaving feedback 🙂

_____________________________________________________

It is the reason of why it was denied?

Let us say ebay allowed unlimited time in which to leave feedback?

So then could a buyer hold it over your head forever that if you do not accept the return he will leave you a negative?

60 days for feedback should only apply if you start the process within the 30 days.

If after 30 days, then yes imo it is retalitory.
No. If left after 30 days it’s not necessarily retaliatory. Especially if the buyer leaves positive feedback. A declined return doesn’t always result in retaliatory feedback. There are still reasonable buyers that would leave positive feedback and they wouldn’t able to if eBay changed the feedback policy & feedback couldn’t be left after 30 days. Or if the return was declined. Or supposed the buyer didn’t realize the item was SNAD until after the MBG expired and the seller declined the return because they weren’t required to accept it. The buyer could still leave negative for the simple fact the item was SNAD.
There's no proof or even indication of motivation when a seller simply declines a late-filed return.

What about a neg left because the seller refused the late return? Should that be removable?

I guess sellers who get caught in this circumstance could try to protect their feedback by telling the buyer to file a paypal SNAD.

But. PayPal SNAD doesn’t protect the sellers feedback......so why would the seller encourage a PayPal SNAD which they would probably lose anyway?

One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**

lovtaco0 · ‎04-02-2018

@*eponymous*wrote:
What about a neg left because the seller refused the late return? Should that be removable?

How important do you think it is for that kind of feedback to be removed?

If I saw a seller's negative feedback for refusing a return and the seller left a professional reply saying they offer a 30 day window for returns, that would not turn me off. I would still buy from that seller.

In my opinion it's a fairly insignificant negative and even if I could have it removed it wouldn't be worth the time to call CS. Of course it depends on what the buyer said, but if it's a generic "seller refused to accept return" feedback with a professional reply then I don't see much harm in it.

*eponymous* · ‎04-02-2018

@lovtaco0wrote:
@*eponymous*wrote:
What about a neg left because the seller refused the late return? Should that be removable?
How important do you think it is for that kind of feedback to be removed?

If I saw a seller's negative feedback for refusing a return and the seller left a professional reply saying they offer a 30 day window for returns, that would not turn me off. I would still buy from that seller.

In my opinion it's a fairly insignificant negative and even if I could have it removed it wouldn't be worth the time to call CS. Of course it depends on what the buyer said, but if it's a generic "seller refused to accept return" feedback with a professional reply then I don't see much harm in it.

I agree and actually never advise calling to get fb removed. Your suggestion for a reply is perfect.

It was a rhetorical question. Next time, I will forgo the question mark

Life shrinks or expands in proportion to one’s courage. ~ Anais Nin

bigdeals.etc · ‎04-03-2018

So after reading all of the replies here... I'm still confused to what the answer is. Aside from what policy should or shouldn't be, or reasons to leave feedback, decline returns, remove feedbacks, etc... I still don't know what the actual answer to my simple question is.

If you decline a return request that has passed your return window, does ebay's current policy allow the buyer from leaving any feedback afterwards? Yes/No?