Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Does listing accuracy and quality really matter anymore??

So been doing some thinking with how returns have gotten so ridiculous now. Is there really any point in taking time to make quality listings with good pictures and descriptions? Why bother taking quality pictures or describing the item? On one off l...

Resolved! Buyer says Ebay is not allowing them to purchase more than 1 item every 10 days?

Hey all, I just had a buyer message me. They purchased an item, but said they would like to buy more, however they keep receiving a message that says they're unable to purchase another item for 10 days? Is this a setting on my end that I can change -...

Best Photo Size/Dimensions for Ebay & Mobile Devices

With recent developments, I am now not sure what photo size/dimension I should be taking. Many people now load square photos. Are square photos compatible with mobile devices. If not, what dimensions are? Also I have noticed that "Pmark" utilizes a s...

Sharing Blocked Buyer Lists--Is It Allowed

Hello friends and sellers and sellers who are friends: Is it permitted to exchange blocked buyer lists so that we can all benefit from blocking problem buyers? I am curious if that would violate any policy.

eBay's return process is getting worse

I remember some time ago I got used to the "money back guarantee" aspect of eBay. I recognized that in most cases, there wasn't an issue in my mind with the streamline of the issues. I was not happy about the absolute lack of customer service with re...

negative feedback petition

I have been selling on ebay for quite long time and this is first time happened to me. I had to cancel auction before ended since had error in description for avoid return nor deal with unhappy buyer. Today, I received negative feedback. I didn't kno...

The Spigot Has Shut Off

Sales went from hot to warm to cold now off, is it because people are holding back until black Friday?

Item appearance times

How often does my item appear in its catagory once its been listed

Return labels is the incorrect service. Reject by USPS.

I do not understand what is going on with the ebay return labels. I send all my stuff with USPS priority mails. I had some returns lately, and those returns were automatically approved through ebay under their return policy. However I have numerous b...

After buyer pays, can I send a new invoice?

A buyer paid for a book I sold that I listed as being sent media mail and he would like to upgrade to first class and get a new invoice. Is that possible? I e-mailed him to just pay me through Paypal with my e-mail address but he doesn't seem to want...

Tips that MIGHT help sales

We're all trying to figure out how ebay determines when your items show, or don't. I'm sure that some of these tips help, other are a guess. Watch your status count and defects. Sometimes ebay has glitches where these don't show correctly. (We curren...

Twice in a week this has happened

Ebayer declines counteroffer and purchases at the full price simultaneously. The first time I sent the item and on the day it was delivered the customer requested a return that was auto-approved. The same thing just happened again with another item. ...

Listing insights - selected Underperforming listings

Why does ebay state that these are underperforming?

Selling using a Business Account!

Hi all. I currently sell on eBay using a personal account. But I want to get an eBay business account to sell items on ebay.com. I have a simple question:Can the items I list on ebay.com also appear on ebay.co.uk and on ebay.de? If yes, will I be cha...

Automatic Listing Renewals: Great for eBay, Terrible for Me!

I mostly (try) to sell lower priced (99 cents Buy It Now or Best Offer and 99 cent shipping) sports cards. I really appreciate when eBay offers me free listings. Most of my cards take a couple of months to sell. It's not worth the listing fees (35 ce...