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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Return Started but Buyer Agreed to Partial Refund

Hoping someone can help point me in the right direction. I recently sold an item that had some damage to it in the mail. The buyer and I had some back and forth to figure out a solution and the long story short is that we ultimately agreed to a parti...

User avatar by Adventurer
  • 1891 Views
  • 2 replies
  • 0 helpful

Why are ads that show "sponsored" getting bumped to top of list?

I am seeing the same two ads getting bumped over and over to the top of the list in the area I look and sell in. (Ford Model T parts, Ebay motors). I tired to find out what "sponsored" means, no luck. I call this bogus! The one seller has less then 5...

Let's Chat about the Item Condition on Returned Items!

This is a continuation of a discussion that was started on yesterday's Weekly Chat. I think it deserves more discussion. I encourage you to read the Weekly Chat on Seller Protections, the link is below. Some interesting things were shared and it coul...

User avatar by Visionary
  • 1109 Views
  • 47 replies
  • 9 helpful

Sales tax & bad move

Ebay made a bad move. They took the charge amount off the packing list and then added internet sales tax the the charge. Look like the we are ripping off the buyer. Here is the message that we just went through " "I just received my cr. card stmt and...

Handling Time Ebay Bug?

Does anyone know why a listing may say 3 hours remain for same day handling.... but my cut off time is 9am ? Did a policy change it and it's not reflecting on my dashboard? Because all of my times say 9am EST. Why does it say 2.5 hours+ remain for sa...

User avatar by Thrill-Seeker
  • 364 Views
  • 2 replies
  • 0 helpful

Here come the unannounced fee hikes...

I suspected this from the last seller update, but with today's "Simplified pricing options for motorcycles" ebay confirmed my fear. Hidden in the last update was a nugget that gave ebay the power to announce policy changes at ANY TIME, not just durin...

User avatar by Guide
  • 527 Views
  • 8 replies
  • 1 helpful

Shipping Charges Being Double Billed Bank Account and Paypal Account!!

Help! I just noticed that Paypal is charging both my account balance and my bank account for the shipping charges. Double dipping the fees!! Can someone let me know if this has happened to them and how you resolved it? Thanks in advance!

User avatar by Adventurer
  • 495 Views
  • 4 replies
  • 0 helpful

ITEM SPECIFICS COMPLETELY UNUSABLE/ Why did they change it again!.

Oh my gosh, I can't believe ebay has changed the item specifics workflow again!specifically in the shoes and clothing category. When I go to make a new listing. The eur size option is gone.. the us size option is gone,, there is just one big dropdown...

Re: About Accepted Solutions

I just emailed Ebay about a possible solution to my problem with spam bidders... bidding more then the Buy it Now Price. Could they just be fair to both Buyers and Sellers: If an Offer is the same amount of the Buy it Now or Higher (which recently ha...

My sales have tanked since Ebay took away 30 day store listings

I just want to say it out loud. Ebay claimed making all listings in my store Good till canceled was a great thing. My sales have tanked. Its like no one is seeing my listings anymore. I am getting almost no clicks or watchers compared to before. I ha...

Resolved! Check your search standings.

CHECK IF YOUR LISTINGS APPEAR AT ALL!!I have been selling antiques/china/glass etc on EBay for around 20 years. Today, I thought I would check the standings of my listings when searched for. I performed a search for ‘SPODE ITALIAN’ (of which I have 2...

User avatar by Adventurer
  • 1200 Views
  • 16 replies
  • 11 helpful

Sales Tax Refunds

If someone purchases multiple items from me and pays for it then I adjust the shipping cost and refund the difference does eBay also refund the tax paid difference? I can't find and FAQs on this anywhere. Thanks, look forward to hearing from someone ...

Resolved! CHARGING ME WHEN I HAVE 200 PLUS LISTINGS TO USE! HELP

I HAVE OVER 200 LISTINGS LEFT IN MY AUCTION, BUT WHEN I FILL OUT ALL THE STUFF, AND GET READY TO LIST IT SAYS EITHER .10 CENTS OR .25 CENTS. CAN YOU FIX THIS. I DONT WANT TO PAY IF I HAVE FREE ONES TO USE. PLEASE ADVISE, THANK YOU

User avatar by Not applicable
  • 312 Views
  • 9 replies
  • 1 helpful
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