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Need help!

I sold a pretty expensive vinyl record to a buyer in the UK. sent it registered mail (in fact it was an 'upgraded' registered mail, with more tracking points). Tracking shows the package was delivered to an address in the UK, but the buyer claims he did not receive it.

 

Would ebay just give him a refund on my expense? Am I screwed? 

 

An advice would be very helpful.

 

Tnx

Message 1 of 17
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16 REPLIES 16

Need help!

. The buyer says nobody in his workplace

My emphasis.

Uh huh.

Was the workplace address in his Paypal payment?

If so, put the tracking information in the Dispute showing delivery.

That's the end of your responsibility.

 

If it was delivered to his office, someone may have put it where it couldn't possibly get lost, like her briefcase.

Not your problem.

Message 16 of 17
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Need help!

Yeah I wrote in a previous post. His workplace address was provided with his paypal payment and I already put the tracking number that proves delivery in the dispute .
Message 17 of 17
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