eBay

benitay2013 · ‎12-24-2018

Hello, 10 hours ago I saw a notification that my virtual code item sold (fortnite counterattack skin), I talked to the buyer asking when my money will become available etc... he told me after he confirms he got the item then asked for his code, since I saw the money was in my PayPal but on hold I tought he can't scam me or refund it in any way shape or form, so I sent him the code, I asked him if it worked and got no reply, I was a bit worried by that point but since he was from the USA at my time it was okay to go to sleep, after a couple hours I saw a notification on my phone saying his account was "hacked" so I guessed that's the scam, I sent an email to ebay and to paypal also (waiting on the reply for them atm), I didn't know what else to do and how to make sure I don't get scammed by him so tought to look for some tips on how to make sure he doesn't get a refund after scamming me, please help.

Regards Ben,

Btw the early msg's before I sent the code were answered in a matter or seconds-2minutes max so I knew he redeemed the code, also I checked 30minutes after sending the code to him and it said already been used, I said 3 times in my post NO REFUNDS does it affect anything? ty very much(also i have a video of me sending him the code to proof i didn't send a fake code).

goodluckselling · ‎12-24-2018

@benitay2013 wrote:
So far it been 48hours till the purchase was made so i really hope he is not going to open a case , if he will and ill have to give him a refund I'll never use ebay since their seller protection means nothing if that happens. hope it works out well

Do not contact the buyer and ask any more questions. Yes if they do open a case then you really will have to refund as the least damaging way to end it.

Sellers do have protections from item not recieved but you have to be able to prove you even shipped it, which you can not. You marked it shipped in paypal based on the screenshot you shared but that alone does not mean anything except you marked it shipped.

Good Luck Selling!

sam9876 · ‎12-24-2018

I would think that you have no one to blame but yourself.

adlo779 · ‎12-24-2018

@benitay2013 wrote:
So far it been 48hours till the purchase was made so i really hope he is not going to open a case , if he will and ill have to give him a refund I'll never use ebay since their seller protection means nothing if that happens. hope it works out well

you violated all sorts of policies and you blame eBay? Typical.

fossil_diver · ‎12-24-2018

The buyer has to wait until after the estimated arrival date on the listing before they can open an INR case. But since the account was flagged as being hacked they may not be able to open a case on ebay.

They will probably have to open a case on paypal.

Either way if you don't have tracking showing delivered you will lose an INR case

no_zero369 · ‎12-24-2018

@benitay2013 wrote:
So far it been 48hours till the purchase was made so i really hope he is not going to open a case , if he will and ill have to give him a refund I'll never use ebay since their seller protection means nothing if that happens. hope it works out well

Sigh. I get it that you are in a position where you might get "stuck." It stinks to run across dishonest people. But hey it happens in the B&M world too.

What stinks about eBay is that they give the impression that selling here is easy. It can be and 99% of the time there are honest buyers & sellers out there. But when you signed up to sell on eBay you agreed to follow all of eBay's policies. Now I get it, there is a lot of details to learn and many pages to read. But if a knuckle-dragger like me can figure it out, I'm sure you can.

Where most people get in trouble with buying or selling on eBay is that they do not know the "policies" or rules and do things they "think" are right and end up making fatal flaws.

So in your case, should this turn badly (we'll hope it doesn't!) then one can just chalk it up to "tuition paid" in the school of selling. Shoot, I've paid "tution" in the school of life a few time and while it stinks, I'm better off for it!

If one puts some effort into it, one can be a successful seller here. And after all, you are sharp enough to have come here for advice on this issue, which puts you steps ahead of others. So if you keep selling you have a wealth of experience & knowledge here to help you, as you might need.

Don't fall into the old "trap" we see around here where sellers get all emotional and have a public temper tantrum. Figure out "how things work" and you'll be fine.

Good luck!