I recently purchased shoes from a Seller on eBay. After receiving them, I wore them and took about 20 steps, and bottoms of both shoes not only fell off but they deteriorated and made a mess on my floor. I submitted a return request and submitted pictures of the shoes as the proof they were not as described and fell apart. The seller messaged me immediately and was very disrespectful. I replied to his message and told him I basically that eBay has buyer protection for things like this.
The same person ordered from my store, I shipped the item to him and am now awaiting for him to make a complaint about my order and leave me negative feedback. I noticed that the same buyer also has almost all of my items on his watchlist. I assume he was planning to buy from me and leave negative feedback for each item. I did block him but I would like to know how any of you have dealt with someone like this?
Even after blocking him, my items are still on his watchlist, I would like to know how to remove those or if they can be removed from his list?
Also, how have you successfully contact eBay support to have negative feedback removed when it is not warranted?
klhmdg • Volunteer Community Mentor
