My store shows im out of stock and no items show in search....

[playboymags]

Anyone else having this issue? i reach out to eBay chat and really felt like i got brushed off. Wondering if anyone has this issue as well or if i have type of setting wrong. If theres a glitch do i get a refund on my store subscription fee?

[ckimodog]

@playboymags 

There have been several posts concerning your issue.  As you stated, it's probably another glitch and hopefully it will be fixed soon.  

Happy Selling

[reallynicestamps]

Not exactly a minor glitch.

Still nothing showing more than half an hour later.

devon@ebay 

Meanwhile:

The phone reps have a terrible reputation for getting you off the phone as soon as possible even if that means giving you the advice you want to hear instead of the advice you need to have.


https://www.facebook.com/eBayForBusiness/ — Message button in upper right on landing page.

https://twitter.com/askebay?lang=en


https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.


The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.
 

[playboymags]

Frustrating, i have repeat customers asking if i shut my store down! Im losing money here !

[devon@ebay]

---

@reallynicestamps wrote:

Not exactly a minor glitch.

Still nothing showing more than half an hour later.

devon@ebay 

Meanwhile:

The phone reps have a terrible reputation for getting you off the phone as soon as possible even if that means giving you the advice you want to hear instead of the advice you need to have.


https://www.facebook.com/eBayForBusiness/ — Message button in upper right on landing page.

https://twitter.com/askebay?lang=en


https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.


The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.
 

---

Hey @reallynicestamps! It sounds like there may have been a restriction on the account of some sort as there are no other reported issues or tickets open on this. I would advise @playboymags to check their email/ eBay message inbox as we would have sent out something in regards to an account restriction

[robbie31415]

Several of the OPs listings are questionable.

Sounds like an account action.

[coolections]

..............

[reallynicestamps]

@ckimodog  mentions that there are other similar reports. Perhaps they can link to some?

I know there are restrictions on what can be listed in adult magazines.

[fashunu4eeuh]

There could be a couple of things going on. By any chance did you inadvertently turn on Time Away? Or, have you recently received any warnings or sanctions from eBay? Have you checked your messages?