My listings are not showing in search results

[newrisinsun09]

These listings have been active for over 24 hours.  When searching the other day, they would show up but not how they were supposed to.  I would type in the item and sort pricing lowest to highest.  While my items were not the highest priced, and would have free shipping, they would show at the very bottom of the page stating "shipping not specified".  A few days later, they won't show up at all. I checked on a few other items and they were not found either.

I tried searching by name, by item number only, would sort the specifics to match how I listed them, and tried both logged in and logged out, and nothing.

[doubletakevintageconsignment]

Donut King...you are awesome! Local Pick up it is! Why didn't EBay tell me that when I called yesterday? This turns a major pain into a minor pain...So thanks so much.

Doubletakevintageconsignment.

[rex2259]

(also look under "technical")

I too had the same problem.

Reported it, advised to end it, relisted it at a later time and on and on...

Long-story-short...

I notified eBay when I received my bill and requested compensation for the problem at eBay.

Due to my request I was told an email would be sent within 72 hours,,, One week later, still no reply.

I did a follow-up telephone call to "Customer Service" (who can see all of your history of prior telephone and emails to eBay).

eBay representative still not accepting accountability for a problem at their end and I was being told that I was searching wrong.

We'll we all know that is not true, especially when you can read about others having the same problem(s).

After getting nowhere with the conversation, I requested to speak to a supervisor.

When my customer service representative returned, I was told I would receive compensation.

Yes, I am pleased and I am happy that eBay will "step up to the plate", when you are persistent and know what you are talking about.

My requests are simple.

If you do not know the answer to my question then please say "you do not know".

And especially do not blame it on another representative at eBay who helped previouly with an issue.

Lastly, it is time to update eBay's categories.

The choices are not always adequate and by choosing a "false" category/reason will not help the problem should the issue arise again.

This only puts false data/criteria in eBay's system and ruins its credibility.

eBay, you perform a great service for selling and buying and the only company that is worldwide that I know of.

Thank you for your time.

[ekmadonna]

I have to say I did a search on one of my items over the weekend, The item has 6 words in title, I typed in the first 5 words in exact order which brought up 367 results of which not a SINGLE ONE was mine, of the 367 returned most had not even the same first 3 words but a mix of every possible wording arrangement except the first 3 of my title. when I added in the 6th and final word (which was a model#) my listing came up with no other results. Now That is BEYOND FRUSTRATING and shows you what we are really up against! I realise you can't always be at or near the top but when you put in your full title and The search shows every possible title but the key words you type in- That is a BIG Mistake, and ONE of the many reasons sales are hard to come by!

[tahoesilvercc]

Hello! It appears this is still an ongoing issue. I was wondering why some of my items are getting any views and ran a few test searches. Several would not show up even though there were plenty of matching keywords.... I'm starting to wonder if Ebay is using this to push it's promoted listings option.... My items are some of the lowest priced in their respective category so I should be getting more hits.