My listing says NO RETURNS - I got a return request

[the*vintage*table]

I sold 3 items about 2 days ago; buyer has not even received them and has requested a return, with the reason "ordered the wrong item"

Those listings specfically state "NO RETURNS" - what are the ramifications of me rejecting the return request?

[getitright1234]

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@the*vintage*table wrote:

Great. So no returns is just a joke?

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Yes, and its no laughing matter!

[home_basiks]

I was planning on selling my laptop here ($1,300). I guess I won't. I got 16 zero feedback buyer requests who probably plan on claiming item not as described. Bad system. 

Is there any way to sell without this concern?

[rpalma]

If you don't accept returns, then don't accept the return.

It's unlikely they will go to paypal and if they do, they will most likely lose.

If they go to their credit card, the credit card will most likely refund them as a courtesy, but it's unlikely that it will come back to you.

Don't listen to poor advice here...

[sodelight]

Buyers need to be held responsible when they purchase something wrong. They shouldn't be allowed to open a return before the items even been received!

[domin-tomas]

agree!

[parrotpaul]

Yep...pretty much.

[findingfinds888]

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@home_basiks wrote:

I was planning on selling my laptop here ($1,300). I guess I won't. I got 16 zero feedback buyer requests who probably plan on claiming item not as described. Bad system. 

Is there any way to sell without this concern?

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You'll need to post this as a Separate post by itself, then folks will give advise. 

[this*old*attic]

And they’ll still be packed when you get them back if you recall the package or have buyer mark return to sender.

 I recognize this is annoying or disappointing but I’m always shocked when sellers expect there to be no loss or wasted effort in business.

 I mean, hello? You’re dealing with humans.

[this*old*attic]

Why not? The point of forcing someone to actually receive the item is......????

Every other online venue allows that. I diverted on Overstock order back to the sender just last summer.

 I changed my mind.