Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Account Restricted Due to BBE

My selling account has been restricted and funds are on hold due to a Bad Buyer Experience (BBE). How I recover my account? Please write me any suggestions. This occurred due to the cancelations of 3-4 items due to out of stock. Please any expert can...

I am a seller. I do not use tracking. If buyer does not leave feedback, when do I get paid?

I sell postage stamps to collectors and use postage stamps to mail most sales. For 73 cents, there is no tracking. EBay now HOLDS the buyers payment until they leave feedback. If they do not leave FB, how long are my funds held? Forever??

How to get rid of a sponsored ebay sellers ad at top of search page

On the top of my ebay search page, there is a sellers add with a name and total number of items and it says visit the sellers store, and below the ad, it says sponsored. Not sure where this came from, but I have to keep scrolling to see my ebay messa...

Accidentally Marked Item as Paid - HELP

I was going to create an invoice for a buyer and with the scroll of my mouse, accidentally hit the button underneath - "mark as paid." The transaction is showing on both ends as paid; I called ebay and their suggestion was to have a payment done thro...

Issue with Return Label - Incorrect Ship-To Address

Hello eBay Community,I'm encountering an issue with a return request and was hoping someone could provide some assistance.I sold an item, and the buyer requested a return. I accepted the return request through eBay and purchased a return shipping lab...

Need help appealing my seller status

I have had an eBay store for over 20 years. It is a sideline hustle for me.I never understood why they were trying to be my parents/boss, telling me that my sellers performance was this or that, my sales were down or up and kept giving me sellers sta...

Resolved! What the heck?

We finally sold an item. Took it to the post office, same day. Got home and messaged the buyer with his tracking number. Two things struck me odd this morning. I find that ebay says Im late in shipping. THIS SIMPLY IS NOT TRUE. Yes - I didn't add a t...

Language Barrier Made A Mess

I sold an item to a buyer who doesn't speak or read English, so he neglected to understand my item description before purchasing. I clearly stated "open box" and described what that entailed in the item description. I gave the buyer the option to can...

Resolved! Create New Account...Transfer Items?

Hi, If I create a new account can I transfer items to it? Yes, I want to do this because of an awful FB...the only one I have. *My 82 y/o mother maintains this account. Post retirement fun. Only now, with this experience, it's not. See: I did some re...

Authentic shoes failed inspection?!?

I purchased a pair of Nikes on eBay and they were authenticated BY EBAY. I tried them on and did not like the way they fit, so I relisted them. Now eBay is rejecting them. So either I was sold a fake pair or they are wrong. If I was sold a fake pair,...

Charges on fvf should not be legal

So If I sell a item for 10,000 to a state with high taxes like 10% that would bring the total to 11000 then they get to take an additional 150 in fees just for taking taxes from the buyer if the final value fee is 15%. Why. Should this be ok? So they...

Is there any way to stop eBay from sending invoices to my buyers?

I schedule my weekly auctions so that they all end at the same time, and I include instructions in my descriptions for the buyer to wait for my invoice before paying if they win more than one auction so I can adjust the shipping charge. Of course, ha...

Another "update", another round of glitches and slow sales patterns.

Why? Why do they need to keep updating constantly?

Ebay is organized crime

Just more lies and delays from the idiots at ebay who can tell you they messed up but can do nothing to help.Days and hours spnt on the phone and online just to have repeats of the same errors.When they get your money they turn on you in every way to...

Seller Hub

I cannot get to Seller Hub. I have NO Seller Hub Tab anywhere. What am I missing? I have watched tutorial videos, but my screen doesn't match the tutorials.