My Ebay Store is not found in Advanced Search

[newjerseypicker08836]

So say someone wants to buy something from my Ebay store....the one ebay charges too much for every month. They want to find my store items using the Advanced search. Well, when you type in my store name in the advanced search do you know what comes up????

Nada! Not a thing. Ebay charges me for everything they can possibly think of and yet my store cant be found buy any user using ebays Advanced search.

Why is that???

[bar-29368]

1store found withnewjerseypicker 08836in the store name.
Showing 1 to 1

That's searching with a space between the letters and numbers. Same for the others with numbers.

[bar-29368]

No. I just searched for one where I know the user ID and store name are different and if came up.

[tyler@ebay]

Hi @pburn - I heard back on this!

This is a known tech issue and is being worked on currently. I've had everyone on the thread reporting this to the open ticket. 

Thanks!

[pburn]

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tyler@ebay wrote:

Hi @pburn - I heard back on this!

This is a known tech issue and is being worked on currently. I've had everyone on the thread reporting this to the open ticket. 

Thanks!

---

Great, tyler@ebay! I'm sure all the store owners will really appreciate it when this is resolved.

Thanks for looking into it and for updating this thread.

[msmaggie060]

Unable to find my store on advanced search too. Please add me to the list tyler!

[egreene11]

Tyler, please add me to the list of those whose stores do not show up in advanced search.  My store is Safe At Home Sports Cards. Thank you.

[wpspower]

tyler@ebay.com

Is there any update on this? Our store still doesn't show up in the advanced Find Stores option.

[eburtonlab]

I am not sure when the changes were made, but recent store searches no longer seem to have problems finding store names that contain words ending in "S"; at least the searches I have tried seem to return reasonable results.

There may still be problems searching certain word combinations with spaces.

At the moment a store search for new jersey finds 0 results:

https://www.ebay.com/sns?store_search=new+jersey

A search for new jersey -octopus finds 15 results:

https://www.ebay.com/sns?store_search=new+jersey+-octopus

[shado-x]

I'm late to the game here, add me to the list and fix me too as of May 28, 2021

I'm user shado-x.  My URL on the eBay sub-directory is shado-x.  My store name is SHADO CONTROL  That's what it has been since we could switch from email address user names on eBay back in the mid-90s..  But my URL for the store is sub-directory "shadox" which should be "shado-x".  So if you search for "shado-x" or SHADO you get other stores.  If you search for SHADO CONTROL you get nothing.  People won't search for shadox because that's not my user name.  The store will come up under shadox, but it should be showing for shado-x......this shadox thingamajig is ridiculous when I wrote shado-x when I started the store.

Under Google, Yahoo, and Bing, the eBay Store shows for SHADO CONTROL.  That's good.  Hope you can fix it for me, eBay.  Woo-Hoo!

[kh-leslie]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.