Multi item order under managed payments....buyer returned one item/we refunded/no FVF credited?

[autotechlighting]

We had a buyer purchase 2 items from us....he returned 1 of the 2 items. We did a refund for this item but I'm not showing the FVF being refunded for that. What is going on?

[pikabo-icu]

Were they combined into one order?

Or two different orders?

Because it may look like a partial refund if they were combined into the same order.