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Multi item order under managed payments....buyer returned one item/we refunded/no FVF credited?

We had a buyer purchase 2 items from us....he returned 1 of the 2 items. We did a refund for this item but I'm not showing the FVF being refunded for that. What is going on?

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Multi item order under managed payments....buyer returned one item/we refunded/no FVF credited?

Were they combined into one order?

Or two different orders?

 

Because it may look like a partial refund if they were combined into the same order. 

~Pika~
People in life that are the happiest don't have the most,, they make the most of what they have...

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