cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Message from buyer saying he made a wrong bid by mistake

What are my options to resolve the issue of a mistaken bid?

Message 1 of 6
latest reply
5 REPLIES 5

Re: Message from buyer saying he made a wrong bid by mistake

Only the buyer can change an incorrect bid. 

 

The buyer can go in and change for a few reasons, and wrong amount is one.

The buyer will need to bid the correct amount after the removal.

 

Or the buyer can wait it out and hopefully be outbid  OR if it closes with this buyer as the winner, they can not pay and take the non-payment strike. 

klhmdg  •  Volunteer Community Mentor
Message 2 of 6
latest reply

Re: Message from buyer saying he made a wrong bid by mistake

If the auction hasn't ended yet, you can just cancel his bid and the auction can carry on without him:

 

http://offer.ebay.com/ws/eBayISAPI.dll?CancelBidShow

 

If it's too late, and he has already won the auction, then you can cancel the transaction based on "Buyer requested."

 

 

Message 3 of 6
latest reply

Re: Message from buyer saying he made a wrong bid by mistake

Just let the auction run its full natural course. If the buyer isn't the winner, then you have nothing to worry about. If the buyer is the winner, then give the buyer a few days to pay & then cancel the order for non-payment, then relist the auction.

Message 4 of 6
latest reply

Re: Message from buyer saying he made a wrong bid by mistake

You can not fix the buyers bid amount.

 

The bidder will need to retract and rebid.

 

Bid cancellations look fishy to other bidders.

Lift your left leg at midnight to start off on the right foot. Happy new Year!
Message 5 of 6
latest reply

Re: Message from buyer saying he made a wrong bid by mistake

@gregzw 

 

If it is the bidder that has made 5 bids, it does not appear as a "mistake".

 

Personally, I would block the ID, and cancel the bids.

Message 6 of 6
latest reply