Selling

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USPS - Yes they DO make me Happy!

I think this is my biggest credit to my account today! I am sure I added extra for all the packaging and never want a customer to get charged. But I have never been credited before. This was a nice surprise. BTW, I always make an attempt to be EXTRA ...

Resolved! Insurance

I used to be able to add insurance after the shipping label was printed. It looks like that's no longer an option and the insurance purchase is tied to the postage purchase. I can void the label and reprint but I'm hoping there's another option. Is t...

Payouts on hold

Hello, my account was restricted and payouts was put on hold because I sold a high ticket item. I get all of my inventory from storage units and they are telling me that I have to provide them with a invoice for every item that I purchased. The probl...

Hypothetical question

Always wondered.... if we provide prepaid shipping labels and are on the hook for the shipping cost, is there an appropriate response to take if a buyer decides to use a much larger box? Any consequences? It seems like Ebay only lets you refund the b...

When a buyer messages you and you don't appreciate the tone or verbiage

What do you do when a buyer sends multiple messages with questions/concerns that are clearly answered in the listing but you don't appreciate their tone or wording in the message? Do you1) Politely answer each question and hope you make the sale2) Ig...

Unable to make purchases on Ebay this morning

So i went to purchase 3 different items from 3 different Ebay sellers here in the United States. Every time i click purchase the fill out the ship to address and then click save it says check address. Address is correct but just to make sure i went t...

Resolved! Crickets

I am trying to sell a variety of silver items. I get zero views for most of them. I take a lot of care in producing listings with good Titles, Descriptions, and Photos - I would think that I would at least attract viewers who wanted to see better pho...

Items being relisted by EBay after you all ready sold them.

I have had some Items that I have sold several months ago to a year and end up being listed back in my account with out me knowing it by Ebay. How many other people are having this problem?

Buyer demanding a refund because the dress is wrinkled

I sold a $10 dress (free shipping) a few days ago. Initially the buyer bid $6, sending me a message that she "hopes you will work with me on this." I should have listened to my intuition but I ignored it and ended up selling it for $8. Tonight she de...

My sales are through the roof this month

Never thought I would be saying this here, but after a lackluster 6 weeks where my sales suddenly fell by over 50% literally in the time it takes to snap your finger, sales came back just a quick and better than ever. In the first 8 days of June, I h...

What is the best selling technique you use

I am a long time eBay and eCommerce seller and am like everyone else, tired of selling more to make less. eBay makes sound like if they increase your fees and tell you to promote your product for 8% that I can just recover that by increasing my price...

Resolved! Is it just me?

Is it just me, or is it a waste of time trying to list things on Ebay unless you have a store? I get one or two views for my stuff. I used to get 100's of views. What happened with ebay and why? It seems like they would want you to sell your stuff. I...

Buyer submitted 2 cases.. loss them both.. i get 2 dings on my seller metrics..

Item was shipped next day as promise, arrived in miami next day. The freight forwarder then delayed shipment and the buyer complained to ebay. It was reviewed and found n my favor. The buyer then stated the item was opened and missing the adapter. eb...

Sell anntique

Hello, I am a seller from 10 years and never all been so difficult. Ebay collect me more fees and I sold 2 or three items per month, It is never happen before, I have antique shop and sell so many items but now there aren't buyers fro USA and I wonde...

Item Specifics Here We Go Again

We have more than 7000 items listed. Last year ebay recommended that a new data field - "inscribed" be completed - Yes or No.This month ebay is recommending that a new data field "Ex-Libris" be completed - Yes or NoDo the data experts at ebay think w...