The eBay Community

Package w/Odor – Refund, Recourse from USPS, etc.

I sold a pretty valuable LEGO set (at least by my standards), and it was delivered yesterday. I woke up to a message from the buyer saying that the box had arrived in a plastic bag when USPS delivered it because of a strong feces odor and that they t...

How Will my Return Case Go?

Hello A customer purchased a used unlocked Samsung phone off me 27 days ago. In the title was mentioned the specific model number which details carrier compatibility. In my product description it also clarifies that you should do your research before...

A fraudulent buyer purchased nearly $600 worth of products and returned an empty package.

A buyer from Canada purchased two Miner and then initiated a return. We provided the return shipping label, but the buyer only returned the miner packaging boxes of the two products, along with some worthless cards. I filed a claim with eBay and prov...

Shoe authentication

I just received a message from eBay saying that the shoes I sold were not authentic. What is my recourse because I'm pretty sure they are real. I will have the Nike company authenticate them first. There is no mention of recourse from eBay. Any help ...

Can QR printed label at PO be voided if not used?

@wastingtime101 Seller @asru615 had post office print an ebay label from a QR code, but did not use it as it was not correct. PO clerk said she void it. Now it can't be voided on ebay, which I assume was because it was considered accepted when printe...

EIS Shipping

Hi I have an offer on a book and the offer says ship to Canada. How do I find out if it will be going through the EIS without accepting and printing a label? I'm worried that any profit will be eaten up by international shipping if it doesn't go thro...

Recovering a very old account

Im currently trying to restart as a seller, I had an account 15yrs ago and dont remember the login information, or how to merge this account with that one, if I do figure it out. Any ideas or anyone know??

Where to Scrounge Boxes to Ship Large Numbers of Magazines

Looking for tips where to look for boxes: Walmart, Aldi, Sam's Club, Dollar General, etc. ??? What I'm doing now regarding Stack Height of mags:<2" - Using special offer 60¢ cardboard mailers on Amazon.<5" - Using USPS Medium Flat Rate Box - TOO expe...

Stolen pictures

Another buyer is selling the same item as me. However, he is using my pictures from my auction! What recourse (if any) do I have? Thanks in advance for any input.