06-29-2018 08:18 AM
How can we all get the folks at corporate to stop the "Skipped Price" train from running off the tracks? Markdown Manager is now a disaster for us sellers who love giving our buyers a sale. Was it broken? Is "Skipped Price" the fix?
06-30-2018 04:47 PM
ebay has had a virus or glih for months now see lots of lame comments from ebay fix this before the whole thing goes down
06-30-2018 04:59 PM
This SUCKS! I am a fair seller....I do not inflate the price and then mark it down. I do run sales on stale merchandise starting at 10% off...what doesn't sell, I mark down the next week to 15% off...and so on...just like the department stores do...Now I can't do that....my sales are down 50% this week. Hope Ebay notices the reduced commissions and does something reasonable about this....at the very least they need to have a program that shows listings that are eligible for mark down...I can't remember what I had marked down two weeks ago. Ebay has no problem taking in an extra 5 - 10 % for sponsored listings...which is probably the intent behind all of this. Stop buyer discounts and increase Ebay commissions. I have found promoted listings to be almost worthless.
06-30-2018 05:22 PM
Let's call Ebay! This is the most stupid idea! Even old sales willl have to wait 2 weeks. It will kill our sales!!! People go on Ebay to find bargains. Please if you didn't calll yet, do so. When I called the guy said other selles were upset for the same reason and he was going to pass it on to his supervisor.
06-30-2018 06:01 PM
06-30-2018 07:42 PM
You are right. This needs to change - it is not good for business. This is the first time I have ever heard that this practice may be unlawful - as grocery stores and other "marts" do it daily. If you don't believe - write down the price of a few items from your list - or just keep the receipt. You will notice that when that item goes on sale - the basic price has been raised first. Just like anything for sale - prices are allowed (or so I thought) to fluctuate with the market - supply and demand. Look at the cost of jewelry - the price of gold and silver items change daily -- and what about gasoline - why does that change by the hour?? This whole thing is befuddling.
And I will add the hope that one day eBay will also get the combined shipping option fixed for buyers who want to buy multiple sale items from a seller.
Oh well, just one more firey hoop to jump through I reckon.
06-30-2018 07:56 PM
Just posting to the end of the thread. I would suggest also, there is an additonal "built in surprise" as well in this new program. Apparently, if you revise any item, it automatically gets put in the 15 day wait camp and cannot be put on sale until 15 days after the revision happenend.
06-30-2018 08:27 PM
Thanks for posting the link from the FTC. I sell craft products that I obtain through a distributor, and price them at the "msrp" the distributor has listed, and put them on sale - just like other craft websites such as JoAnn's, Michael's, Hobby Lobby, etc... (and they can put up weekly sales as often as they want to, not sure why eBay won't let me do that anymore).
Anyway, my point here is after reading that posted FTC guide, I noticed this - read part (b):
§233.4 Bargain offers based upon the purchase of other merchandise.
(a) Frequently, advertisers choose to offer bargains in the form of additional merchandise to be given a customer on the condition that he purchase a particular article at the price usually offered by the advertiser. The forms which such offers may take are numerous and varied, yet all have essentially the same purpose and effect. Representative of the language frequently employed in such offers are ``Free,'' ``Buy One -- Get One Free,'' ``2-For-1 Sale,'' ``Half Price Sale,'' ``1 Sale,'' ``50% Off,'' etc. Literally, of course, the seller is not offering anything ``free'' (i.e., an unconditional gift), or \1/2\ free, or for only 1, when he makes such an offer, since the purchaser is required to purchase an article in order to receive the ``free'' or ``1'' item. It is important, therefore, that where such a form of offer is used, care be taken not to mislead the consumer.
(b) Where the seller, in making such an offer, increases his regular price of the article required to be bought, or decreases the quantity and quality of that article, or otherwise attaches strings (other than the basic condition that the article be purchased in order for the purchaser to be entitled to the ``free'' or ``1'' additional merchandise) to the offer, the consumer may be deceived.
This to me appears to be referencing things like "free shipping", where eBay sellers have to increase the product's price to accomodate the cost of the "free" shipping, because nothing is actually free. And yet eBay wants everyone to offer "free shipping". Completely deceptive to the consumer. Take for example, I sell crochet hooks - at approx $2.49 each - I would have to charge like $7 or $8 to allow free shipping to the consumer after paying USPS, eBay, Paypal, on and on, right? A lot of customers buy more than one of these hooks at a time because they come in different sizes. But it doesn't cost much for First Class to ship 5 or 6 of them versus shipping just 1, so should the consumer have to pay $35-$40 with "free" shipping for 5 hooks, or $12.45 plus about $3.00 to ship? So I don't offer free shipping on those.
But see if a person actually paid $40 for 5 hooks with "free shipping", eBay makes $4.00 in fees, instead of $1.50. But nobody's going to pay that.
Just my two cents after seeing that bit about deceptive pricing strategies when it comes to offering freebies. It doesn't appear to bother eBay.
eBay wants your items at higher prices hoping the buyer will pay it and they'll make a higher fee. Period. I had a lady want to buy 12 skeins of yarn from me, and the sale expired before she pulled the trigger (maybe had to wait for a paycheck, or shop around, whatever?) Anyways, I emailed her that I was putting my products on sale again for the weekend - and lo and behold, eBay won't let me. Not for 12 more days. I'm pretty sure she's going to buy the yarn elsewhere in the meantime. So yes, this new policy hurts buyers.
There's always going to be dishonest people out there, but folks shopping online nowadays are pretty shop-savvy and will Google products to find what the expected price for their desired product should be on average. They're not going to get taken like people used to when salesmen would come to their house and use high pressure sales tactics to get them to buy on the spot with no chance to shop around. People don't have that same sort of sales pressure on line - they can walk away from an item at any time if they don't like the price and/or shipping charges. And sellers will feel it in loss of business if their products are priced too high - they'll reduce the price to sell more. Let the market take care of itself and give buyers some credit for intelligence when handing over their hard-earned money. It's easy to price-shop online and they do.
I was having my best month ever until today when I found out I have to wait 2 weeks to put up a sale. My roll just came to a screeching halt. And I'm not here for my health.
I hope eBay retracts this new policy and stops interfering and micromanaging. If I rented a storefront in a shopping mall, I doubt the landlord I lease the space from is going to tell me how often I can put products on sale. JoAnn's and Hobby Lobby have sales every week. Every week a new coupon. Every week a new event to bring in buyers. I called ebay and asked the rep "where's my paycheck?" Am I an employee now? I won't tell you what I else I said before I hung up.
07-01-2018 05:49 AM
GTC listings are absolutely effected by this. Almost all of my listings are GTC. My new sale has 176 items in it, and only 2 are showing up. I change my promotions monthly, and Iam trying to mark down summer clothes for July, but since last month was buy 1, get 1 50% off tops and bottoms none of them are elligible for this sale. This is stupid.
My bulk editor (Find and Relpace) isn't working either, so now I have to revise over 500 listings individually to remove the information about the June promotion from the bottom. I have two other jobs and I am a full time student. This is supposed to be paying for my school, not taking an entire day away from it when I have ethics finals. I am **bleep** as hell.
On a high note, the lady at eBay customer service was really, really nice.
07-01-2018 05:55 AM
My sales are down close to 30% this month. This is a real problem. I change my promotions monthly, but did have an extra one going on at the end of May because I was out of town at a wedding. I figured I'd give my buyers a little extra off because of a four day shipping delay. Not trying to be dishonest, just trying to be kind. June I had flash sales because I was trying to get a shelf cleared in my eBay room (floor to ceiling shelves of bins) so I had room for fall stuff in there. Now I can't mark down my summer clothes for July without revising the price on each individually because my bulk editor isn't working either. NOT a good thing for sellers.
07-01-2018 07:03 AM
This is riduclous. Why does ebay care how long something has been listed? Is this a sad attempt from ebay to now control the prices?? I cannot mark down my items I wanted to clearance out. These have been listed way more than 14 days but it's skipping and just says "price". Guess I will be revising them individually.
07-01-2018 07:20 AM
@topashevilleconsignment wrote:This is riduclous. Why does ebay care how long something has been listed? Is this a sad attempt from ebay to now control the prices?? I cannot mark down my items I wanted to clearance out. These have been listed way more than 14 days but it's skipping and just says "price". Guess I will be revising them individually.
I believe that is exactly what the new markdown rules dictate. eBay wants the lowest possible competitive price posted in the listing to begin with, when the listing is created. I saw this coming in the release of the Summer Update and had just this past week, finished going through ~1190 listings while comparing all pricing on eBay and Amazon. It was a brutal exercise that took me approximately 70 hours to complete. I also refreshed the verbiage in the descriptions as to have uniformity across all listings.
I also discovered many unintentional, duplicate listings I had going and was paying for on a monthly basis. It was a complete house cleaning, so to speak.
Not to mention the recent photo debacle that took another full day of work to restore missing pictures. I am toast from all this time on the computer over the last couple of weeks. I can only hope there are not any "major glitches" to wade through in the coming weeks........
07-01-2018 07:33 AM
Just a comment on why now and what others have been doing....... My take is that the Wish class action suit about deceptive sales which was recently decided and which is giving 100 million back to consumers has brought this to the forefront to retailers......and that we may see changes in some advertising over all.......not just at ebay.........
07-01-2018 07:50 AM
My take is that the Wish class action suit about deceptive sales which was recently decided and which is giving 100 million back to consumers has brought this to the forefront to retailers......
That may be true, but why doesn't ebay just say so? Valid reasoning shared with users would go along way to curb problems.
07-01-2018 08:02 AM
@ittybitnot wrote:My take is that the Wish class action suit about deceptive sales which was recently decided and which is giving 100 million back to consumers has brought this to the forefront to retailers......
That may be true, but why doesn't ebay just say so? Valid reasoning shared with users would go along way to curb problems.
Because they would be admitting "deceptive sales" have been run on ebay........and that's not going to make buyers feel good?????? I agree with sharing reasoning with users needs to be done in most cases (which they don't do)....but in this one, I can see why they aren't.
07-01-2018 09:44 AM
I understand exactly why they did it....they want to phase out markdowns by making it so difficult that people will do promoted listings instead....that will shift the discount from the buyer to an additional commission for Ebay.