eBay

yooner-ama · ‎05-25-2019

Hi,

i have intentionally disabled Make Offer on my listings. Right now I have someone interested in one of my listings who is messaging me offers. I told them I would like to wait for end of auction and if no bids I will consider their offer. That didnt stop them and they got back to me with yet another offer. Do I have to respond again? I was polite when I declined first offer.

Thanks !

yooner-ama · ‎05-25-2019

Also if I dont receive bids by end of auction I would relist as BIN with her offer price snd notify her. But now I am bugged by the messaging

ed8108 · ‎05-25-2019

Always a good practice, being polite & responsive dealing with the impatient.

mam98031 · ‎05-25-2019

@yooner-ama wrote:
Hi,

i have intentionally disabled Make Offer on my listings. Right now I have someone interested in one of my listings who is messaging me offers. I told them I would like to wait for end of auction and if no bids I will consider their offer. That didnt stop them and they got back to me with yet another offer. Do I have to respond again? I was polite when I declined first offer.
Thanks !

We all get them from time to time. It use to be against policy for a buyer to do this to a seller when the seller doesn't offer Best Offer on their listing. But Ebay got rid of that rule a while back.

You are doing the right thing. Just be polite and professional. I always respond by thanking them for their interest in the items I sell and then tell them that I do not have a best offer / make an offer on any of my listings.

Some will purchase anyway and some won't. But as long as we keep it professional they are not likely to hurt our FB if they decide to purchase.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

janet9988 · ‎05-25-2019

Ebay doers not allow buyers to make offers via messaging.

The types of offers that are allowed on auctions are only for less than the bid price anyway.

https://www.ebay.com/help/buying/buy-now/making-best-offer?id=4019&st=12&pos=1&query=Making%20a%20Be...

How does Best Offer work?

You can make a Best Offer on items where you see Make Offer below the Buy It Now price.

To find Best Offer listings:

Go to Advanced search - opens in new window or tab and enter your keywords.
Under Show results, tick the Best Offer box, and select Search.

Once you've found an item you want that accepts Best Offers, follow these steps:

Choose Make Offer.
Enter your offer. If you want to add any additional terms, you can add a message to the seller.
Select Review offer.
Review your information and select Submit offer.

The seller has 48 hours to decide whether to accept or reject your offer, or suggest another price. If they choose not to respond to you in that time, or if the listing ends before they respond, then your offer expires.

If you make an offer and the seller accepts, it's just like any other sale on eBay – you're obliged to pay the amount you offered. However, immediate payment is not required when the Best Offer option is used in a listing.

If the seller rejects your offer, you can make another one (up to five on most items, and 10 in most vehicles categories).

Your offer only applies to the item price. Shipping costs and all the other terms specified in the seller's listing remain the same.

https://www.ebay.com/help/selling/listings/selling-buy-now/adding-best-offer-listing?id=4144&st=12&p...

If you have an auction-style listing with Best Offer, bear in mind that:

If you receive a bid, current offers and counteroffers will be declined automatically and buyers won't be able to make any additional offers on your item
If a bidder retracts their bid, the Best Offer feature will be re-enabled
If you received an offer that was higher than the current bid, the buyer who made the offer will have to place a bid
This option isn't available in these categories: Cell Phones, Motors, Real Estate, Tablets, and Tickets

Lift your left leg at midnight to start off on the right foot. Happy new Year!

a_c_green · ‎05-25-2019

@janet9988 wrote:
The types of offers that are allowed on auctions are only for less than the bid price anyway.

Not at all; if no bids have been received yet, you can offer any price you like, either above or below the opening price. Once bids have been received, the Make Offer option goes away (with certain exceptions).

Perhaps you are thinking of Make Offer on a Fixed Price listing. There it is expected to be for less than the Fixed Price (BuyItNow) amount, since of course no one except scammers would offer an amount higher than what it would cost to simply hit the BuyItNow button.

myjunqueyourtreasure · ‎05-25-2019

I have no idea why anyone would think a seller would be open to receiving an offer for less than the starting price on an auction

Reality is the leading cause of stress.

janet9988 · ‎05-25-2019

Look at my post..directly from ebay policy....highlighted in red.

https://www.ebay.com/help/selling/listings/selling-buy-now/adding-best-offer-listing?id=4144&st=12&p...

If you have an auction-style listing with Best Offer, bear in mind that:

If you receive a bid, current offers and counteroffers will be declined automatically and buyers won't be able to make any additional offers on your item
If a bidder retracts their bid, the Best Offer feature will be re-enabled
If you received an offer that was higher than the current bid, the buyer who made the offer will have to place a bid
This option isn't available in these categories: Cell Phones, Motors, Real Estate, Tablets, and Tickets

26 Views

Message 5 of 8

Lift your left leg at midnight to start off on the right foot. Happy new Year!

findingfinds888 · ‎05-25-2019

If you have an auction-style listing with Best Offer, bear in mind that:
If you receive a bid, current offers and counteroffers will be declined automatically and buyers won't be able to make any additional offers on your item
If a bidder retracts their bid, the Best Offer feature will be re-enabled
If you received an offer that was higher than the current bid, the buyer who made the offer will have to place a bid
This option isn't available in these categories: Cell Phones, Motors, Real Estate, Tablets, and Tickets

The line in RED makes no sense. Is that only if there are bids already? If you are bidding HIgher than an initial auction start price, the whole point is that your doing that because you have a time constraint -- and you don't want or am not able to wait for the auction time to run out. I have done this because I want an item at the best price...

So an auction is running that's $10.00 start price. There's 9 days to go on it.

You need that item ASAP. You don't want to wait for the auction to end.

There is another item from a different seller available as a BIN for $14.00.

So, to attempt to get the item at the lowest price, you offer the auction seller $12.00.

If he accepts, great, you got it for $12.00 and didn't have to pay the $`14.00 to the other seller.

If auction seller says no, then you go buy the $14.00 one.

Why would making an offer, if refused, cause a bid to be placed? If you wanted to wait the 9 days for the auction to end, you would have already bid. This is just silly.

mam98031 · ‎05-25-2019

@janet9988 wrote:
Look at my post..directly from ebay policy....highlighted in red.

https://www.ebay.com/help/selling/listings/selling-buy-now/adding-best-offer-listing?id=4144&st=12&p...

If you have an auction-style listing with Best Offer, bear in mind that:
If you receive a bid, current offers and counteroffers will be declined automatically and buyers won't be able to make any additional offers on your item
If a bidder retracts their bid, the Best Offer feature will be re-enabled
If you received an offer that was higher than the current bid, the buyer who made the offer will have to place a bid
This option isn't available in these categories: Cell Phones, Motors, Real Estate, Tablets, and Tickets
26 Views
Message 5 of 8

"BID" being the operative word here. It is like it says in the first bullet point. Once there is a bid, best offers are off the table.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

yooner-ama · ‎05-26-2019

I appreciate the help! thank you.

ste-9405 · ‎05-26-2019

@mam98031 wrote:
@janet9988 wrote:
Look at my post..directly from ebay policy....highlighted in red.

https://www.ebay.com/help/selling/listings/selling-buy-now/adding-best-offer-listing?id=4144&st=12&p...

If you have an auction-style listing with Best Offer, bear in mind that:
If you receive a bid, current offers and counteroffers will be declined automatically and buyers won't be able to make any additional offers on your item
If a bidder retracts their bid, the Best Offer feature will be re-enabled
If you received an offer that was higher than the current bid, the buyer who made the offer will have to place a bid
This option isn't available in these categories: Cell Phones, Motors, Real Estate, Tablets, and Tickets
26 Views
Message 5 of 8
"BID" being the operative word here. It is like it says in the first bullet point. Once there is a bid, best offers are off the table.

eBay itself is clear on the language: A listing without any bids yet has a STARTING BID. See "Savings off starting bid" here:

So all offers on an auction-style listing, before it has any bids, must be BELOW the STARTING BID or risk a POLICY VIOLATION.

@myjunqueyourtreasure wrote:
I have no idea why anyone would think a seller would be open to receiving an offer for less than the starting price on an auction

loveyourimagination49 · ‎05-26-2019

I had an auction starting price 2.40, no bids, received best offer of 6.00 accepted, they paid, I shipped.

Where’s the policy violation?

Everyone has options. Just be sure the best option is right for you.

a_c_green · ‎05-26-2019

@loveyourimagination49 wrote:
I had an auction starting price 2.40, no bids, received best offer of 6.00 accepted, they paid, I shipped.

Where’s the policy violation?

There isn't one. I assume that you had a Make Offer button on the listing, so that the buyer could offer you $6.00 in writing in the first place. Otherwise there would be no way for them to plug in a $6 price that would result in a $6 purchase without someone else to bid against in order to drive up the price.

If there was no Make Offer button on the listing, a $6 sale could also be done by having you add a BuyItNow price of $6 to the auction, after which the buyer could skip the bidding and hit the BuyItNow button instead. (This assumes that no bids had been received yet.)