08-07-2025 09:38 AM
I had a sell for a main engine wirer harness..The buyer wanted a refund but there's no refund by buyer. So I need to get the buyer info so that I can send the order. Ebay want send me the info I've ask over and over for them to send me the buyer info.
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08-07-2025 09:42 AM
"The buyer wanted a refund but there's no refund by buyer"
@stead_5165 as you stated (above); Why would the buyer be refunding??
If you need the 'address' to ship something; it is on the 'ready to ship' list
08-07-2025 09:42 AM
"The buyer wanted a refund but there's no refund by buyer"
@stead_5165 as you stated (above); Why would the buyer be refunding??
If you need the 'address' to ship something; it is on the 'ready to ship' list
08-07-2025 09:46 AM
It's a communication issue to say the least. Did you have a listing? Did it sell? Was it paid for? Did it ship?
08-07-2025 09:46 AM
@stead_5165
Did the buyer pay? Don't see any sold items on this ID. eBay supplies you with a buyer's address when they pay.
08-07-2025 09:47 AM
Buyer told you they don't want it, so why would you ship it?
Cancel the order and refund.
08-07-2025 09:51 AM
@stead_5165 NEVER try to force an item on a buyer. If the buyer said they don't want it. Don't ship it.
Trying to make a buyer accept an item is bad business and will usually result in a failed transaction and loss of shipping fees both ways that the seller would pay for.
08-07-2025 10:01 AM
You cannot refund an order which has not been paid for.
It must be cancelled.
08-07-2025 10:04 AM
There are no listing current, completed, or sold on the account in the past 90 days and no feedback as a seller.
When did you sell this item?
I see lots of feedback where you were the buyer.
08-07-2025 01:24 PM
Translation.......?