MAC photos computers incompatible with selling on ebay. Error message, no photo download,

[thercrystalhouse]

Just a note to let you all know......I have been a mac user forever. Originally you could edit and download your photos directly from your Mac. I have been having problems for at least 5 years! I decided to get a new macbook pro to see if the problem was fixed. NOPE DIDN'T FIX MY PROBLEM! I called apple and they snobishly told me that it is up to the website to contact them so that the photos works with ebay. OBVIOUSLY ebay is not going to do any extra leg work so a Mac is incompattible with selling on ebay unless you want to edit your photos on your Mac, save listing as a draft and then use your phone to download your photos. WHAT A JOKE! By now I would think this would be streamlined. I thought Apple was cutting edge. I am so irritated with Apple being so restrictive. I have been an apple user for 20 years but that is all coming to an end today. My new mac didn't solve anything! Same problem, my photos ended up with error messages. Why does it work on my phone to download but not my computer? Come on Apple.....really......If you have all sorts of rules nobody is going to want your product in the future. The customer service rep said that it is my choice for leaving apple but why wouldn't I? They are selling a product that is unusable whether thru restrictions, or their coding. Figure it out Apple! You are cutting edge no more! I purchased this thinking it would fix my problem but the problem is APPLE. SO DISSAPOINTING!

[duraiwa-0]

try extention install step 2 download

[thercrystalhouse]

Just a reminder i have zero issues uploading my photos from my iphone.  I am trying to eliminate having to use both my phone and computer to create a listing.  The desktop view is much easier to add item specifics, etc.   I just think it is 2022, why should I have to go thru extra steps with a brand new Mac? 

[thercrystalhouse]

I don't want to use my phone, i want to use my Mac.  My phone works fine, but its time to get away from apple as it is taking longer to list items having to use two devices.  If anyone has successfully used their Mac/photos ap please tell me your secret.  The tech dept. told me it isn't possible unless I upload the photos to my desktop so I guess I have a hard time believing that this works for anyone.  Again using their MacBook, not their phone. 

[thercrystalhouse]

Because I am trying to help other users.  Apples only solution was to download my photos to my desktop first. I am trying to eliminate steps.  Time is money.

[albertabrightalberta]

I use a MacBook Air (since 2019) and prior to that, I had 3 different MacBook Pro laptops. 

I use the laptops (rather than phone) for preparing listings. I use a 10-year old Kodak 8.2 megapixel camera for my photos because it's the best I've found for my ebay needs. 

After downloading the pictures from the camera to my laptop, I crop, do any necessary editing and upload them to my draft listing(s). I've never had a problem and have never had need or desire to go my my iCloud or Google photos to upload them. 

Is it possible that there's a setting that is preventing you from uploading? 

[thercrystalhouse]

When I click on the add photos button, it takes forever for my photo library to even show up.   Then when it does show up I click on the photos to upload and it says image error.  Nothing gets downloaded...again this on a BRAND NEW MAC.  I have to save it as a draft and then finish the listing on my iphone.  That is the only way i can get the images loaded.  Please let me know if you need more specifics.  

[t-bone543]

Mac user here with no problems uploading photos (and I also edit on my machine). I do agree with the OP that Apple has grown quite arrogant, the product of success, I guess.

@onefootflipper I think Mac computers might be a bit more than "personal status symbol PCs" as they continue to dominate the nation's education markets, from elementary level to higher ed.

[albertabrightalberta]

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@thercrystalhouse wrote:

Because I am trying to help other users.  Apples only solution was to download my photos to my desktop first. I am trying to eliminate steps.  Time is money.

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If you have your pictures in your shared iCloud account, they'll automatically show in both your phone (assuming it's an iPhone) and on your Mac.

[thercrystalhouse]

If you read my post you can see I contacted apple.  

[thercrystalhouse]

What?

[thercrystalhouse]

Yes I am aware.  As I said my phone works fine but I want to use my MacBook to upload them.  Not my phone.

[thercrystalhouse]

So your photos work on your mac and you are able to download them?

[thercrystalhouse]

I know you mean well but even the apple tech guy said it wouldn't work so it isn't just me complaining about a non issue.  I have to download them to my desktop first.  I DON'T WANT TO DO THAT AND IF SWITCHING TO A WINDOWS BASED COMPUTER WILL FIX IT THEN THAT IS WHAT I WILL DO.  Nothing in my process is wrong.  I can download them from my phone without an issue.  

[t-bone543]

@thercrystalhouse Yes, the process does work for me. I usually (not always, though) take the pics with my phone, which syncs them to my iCloud account. I then download them from iCloud onto my Mac and move over to eBay as needed. Sometimes I edit on my phone (I like the simple interface), sometimes I edit on my computer (especially if I need to do more extensive editing). I've had no problems so far. I hope this helps!!! Good luck it!!!

[albertabrightalberta]

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@thercrystalhouse wrote:

Yes I am aware.  As I said my phone works fine but I want to use my MacBook to upload them.  Not my phone.

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As I said above, if you have both your phone and your Mac both linked to your iCloud, both devices with have all the same shared pictures, data, messages, documents - everything! 

In other words, your "photos" on your Mac will match the phone and be uploadable from the laptop.