I have just done this. A buyer asking questions covered by the description. My photos are good and my descriptions honest because I put myself in the position of being the buyer of my own item and what would I want to know. So many listings are frankly crap. This buyer was referred back to the description, then another question, then another and so it went on. Finally came but the COA doesn't say this when it should and I simply said this is what is does say, I can't add anything and am not a gem expert. Blocked because she would be too much trouble. Her feedback was excellent but one seller did comment on her numerous questions.
Flip side I asked a seller the heel height of a pair of shoes which wasn't in the description then got accused of being a time waster when she'd added on another post option and I didn't buy. She took days to give me the heel height and after refusing two good offers I then realised I couldn't buy because I was going away and didn't want the parcel left on my door step.
When she aggressively messaged me about wasting her time I simply explained that she took too long to answer my question which then meant I couldn't take delivery and she was also told she was rude. The shoes are still up for sale. As a private seller I always take my listings down when on holiday because I want a break and not to answer questions. Man sellers don't.
