Looking for advice on transaction with a buyer

[centralcarolinadiscounters1]

Recently I sold a $58 (free shipping) Pilates mat to a buyer. The mat was shipped out promptly the next day. Unfortunately after a week had gone by the mat had not received a scan from the post office. The buyer messaged me and I told him that perhaps it was lost and that if it didn't show any movement in the tracking within a couple of days  I will ship another. After a couple of days there was no sign of the mat being scanned in so I shipped out another. The cost was another $14 to ship. The next day I checked the tracking on both, the original finally showed up. I messaged the buyer to let him know that he has both mats coming to him now and if he could please return one of them and that I would pay shipping. A few days later, after the mats has been received he basically told me that "oops, I got your message too late, both mats have been opened and treated with salt". So I took that as he has no plans to return one of them. My question is how should I respond to that, if at all?

[mg152]

Nothing you can do

[ittybitnot]

My question is how should I respond to that, if at all?

Dear buyer.  I am so glad you got your order as well as the replacement.  I appreciate you letting me know so that I can inform eBay. 

Sincerely, 

You

Use the "report buyer" option and pick whatever applies. 

[loveyourimagination49]

You could send them an invoice and hope they pay it. They aren’t required to. The choice was yours to send a replacement. You could have called eBay and asked for an extension. They may or may not have given you one.

[city*satins]

That's pretty dishonest on the buyer's part. 

I would put a fresh listing up for him, as a Buy It Now and send him the listing number and tell him that it's waiting for him to purchase and pay for it.

For future - remember that a buyer who receives an item that should come right back to the seller, can be asked to simply REFUSE the package.

Meanwhile,  there's nothing you can do except put him on your Blocked Bidder List.

I would also report the buyer to eBay by phone.

It's interesting isn't it?  We like to say that most people are honest.  But there is a certain type of person who is honest only because he doesn't have an opportunity to be dishonest.  As soon as that opportunity comes, they're happy to steal from you and everyone will tell you that it's your fault for making a mistake in the first place.  pfui

[m60driver]

Do nothing and move on.  You will only get all aggravated in any attempt to rectify this but the odds of a resolution in your favor are slim indeed.  I always wait at least 10 days upon a customer not receiving an item via Priority or First Class before doing anything.  Anyways, not that expensive of a lesson.