Listing price different from what I entered

[jimbob036]

Hello, yesterday I listed an item for sale on a buy-it-now basis for £5 or best offer.  However, for some reason, eBay is listing my item for £5.92!  On the Active page, it arrears for £5.00, however when I open the listing or search for my own item, it's showing as listed for £5.92.  Why is this happening?  

[bennotbill]

Is this down to some .com .uk mixup? I see the item as GBP 5.00 on .com and £5.92 on .uk

Maybe you somehow accidentally listed it on .com and the price difference is due to exchange rates?

Just guessing. And you are currently posting on the .com forum and not the .uk forum.

[lacemaker3]

@jimbob036,

You're a private seller on eBay UK. eBay recently removed all seller fees for private sellers on eBay UK, but then starting Feb 4, 2025 eBay is now adding a Buyer Protection fee to the selling price, for purchases from private sellers only. For listings from business sellers, this fee is included in the seller's fees.

https://www.ebay.co.uk/help/buying/paying-items/buyer-protection-fee?id=5594#section2

As far as I can see it should have been £0.95, not £0.92, but you would have to ask on eBay UK to find out more about that. LOL, I see that you have already done that ...

https://community.ebay.co.uk/t5/Seller-Central/Listed-item-appearing-for-different-price-to-the-one-...

[valueaddedresource]

@lacemaker3  yep, there's an issue where it seems they are adding £0.72 for the fixed part of the Buyer Fee rather than the £0.75 it's supposed to be. UK Community staff say they are aware and it is a VAT issue.

https://community.ebay.co.uk/t5/Seller-Central/Buyer-Fee-amount-error-are-you-seeing-it-too/m-p/7770...

[bennotbill]

---

@lacemaker3 wrote:

starting Feb 4, 2025 eBay is now adding a Buyer Protection fee to the selling price, for purchases from private sellers only.

I wonder if that has started or perhaps the actual charges are being gradually rolled out.

An item I bought on Friday from a private seller shows on the order details..........

incl. £0.00 for

Buyer Protection

[lacemaker3]

@bennotbill,

From what I read on the eBay UK community, it's a gradual roll out. It was only a couple of categories at first, and they are gradually being included.

Also, if you purchased from a business seller, the buyer protection fee is included in the seller's fees, and the buyer doesn't have to pay for it as well.

[jimbob036]

Yeah, I know I have, I was just summarising....

[jimbob036]

I would have preferred it if they'd just carried on charging seller fees...

[deltilogical]

The e-commerce owners dream is to have constantly changing pricing so no one really knows what a price is at any specific time.   This will have people running away from this site.

[lacemaker3]

---

@valueaddedresource wrote:

@lacemaker3  yep, there's an issue where it seems they are adding £0.72 for the fixed part of the Buyer Fee rather than the £0.75 it's supposed to be. UK Community staff say they are aware and it is a VAT issue.

https://community.ebay.co.uk/t5/Seller-Central/Buyer-Fee-amount-error-are-you-seeing-it-too/m-p/7770...

---

According to the actual calculation that is being used as shown in that thread (not the calculation eBay said they would use) the VAT has nothing to do with it.

[valueaddedresource]

---

@lacemaker3 wrote:

---

@valueaddedresource wrote:

@lacemaker3  yep, there's an issue where it seems they are adding £0.72 for the fixed part of the Buyer Fee rather than the £0.75 it's supposed to be. UK Community staff say they are aware and it is a VAT issue.

https://community.ebay.co.uk/t5/Seller-Central/Buyer-Fee-amount-error-are-you-seeing-it-too/m-p/7770...

---

According to the actual calculation that is being used as shown in that thread (not the calculation eBay said they would use) the VAT has nothing to do with it.

---

@lacemaker3 not saying eBay is necessarily doing things correctly, just passing along what eBay community staff have said and that shortly after they said it, both the checkout page and the policy page were updated to include a statement about VAT that was not there before.

[lacemaker3]

Yes, I saw that. I'm just pointing out that the numbers don't agree.