06-20-2019 07:49 AM - edited 06-20-2019 07:53 AM
After selling vinyl records and CDs on eBay for over 10 years, this is a new one to me, anyone else experience something this idiotic? I realize this is due to a search or algorithm pointed at a specific brand (artist's) name but seriously, shouldn't there be some discrimination before blindly removing the item, and adding insult to minor injury an eBay CS service rep defends the action by telling me NOT TO USE THE MUSICIANS NAME WHEN I RELIST THE TITLE! All musicians were listed on the cover and were inherent to the product. Not a big deal but eBay's response is simply amazing.
"We've determined that some of your listings haven't followed our Brand Name Misuse policy. Therefore, we had to take the following actions:
- Listings that didn't follow our policies have been removed. A list of removed item(s) is available further down in this email.
Here's a list of the item(s) that were removed:
264335504161 - TODD RUNDGREN: Initiation LP Bearsville BR 6952 Edgar Winter Rick Derringer "
(Not that huge a deal but I guess the GTC fiasco has just pushed me over the edge with respect to a multitude of eBay problems I'd been previously ignoring)
06-20-2019 07:53 AM
06-20-2019 07:55 AM
06-20-2019 09:30 AM
OH, and eBay wants me to remove a link that points to a specific category in my eBay store, here's the link: https://www.ebay.com/str/sunsync/CDs-/_i.html?_storecat=15865476017
Here's their message. At one point I had 5 of these notices on my Seller's Hub page:
Remove contact info and/or links to non-eBay websites from listings
There is definitely a problem with eBay's scanning tools...
06-20-2019 10:41 AM
@sunsync wrote:OH, and eBay wants me to remove a link that points to a specific category in my eBay store, here's the link: https://www.ebay.com/str/sunsync/CDs-/_i.html?_storecat=15865476017
Actually you do not to remove it. You just need to follow their guidelines. What the html coding should look like is this:
<a href=“ https://www.ebay.com/str/sunsync/CDs-/_i.html?_storecat=15865476017” target=”_blank”>
Notice the addition of target=”_blank” on the end. That way the link opens in a new page.
I have a ton of those and never a question or complaint.
06-20-2019 10:45 AM
@sunsync- I wonder if they sent a brand name misuse warning when they intended to send a search manipulation warning? Or maybe a competitor reported you using the wrong report reason?
It's a Todd Rundgren solo album and the other artists made guest appearances. I think the problem was listing the other artist names in the title, not Rundgren's. Just guessing here.
06-20-2019 11:35 AM
@Anonymous wrote:@sunsync- I wonder if they sent a brand name misuse warning when they intended to send a search manipulation warning? Or maybe a competitor reported you using the wrong report reason?
It's a Todd Rundgren solo album and the other artists made guest appearances. I think the problem was listing the other artist names in the title, not Rundgren's. Just guessing here.
If those artists appear on the album, then how is it 'search manipulation'?
06-20-2019 12:25 PM
I was throwing out a guess. I didn't say I think it's search manipulation, I said a competitor could have reported it and claimed it was misuse/manipulation to put the other artists in the title and eBay went for it. I've seen eBay take down listings for a whole lot less.
06-20-2019 01:16 PM - edited 06-20-2019 01:16 PM
@mr_lincoln wrote:@sunsync Truth is stranger then fiction ... I have a die cast tractor trailer with Intercourse, PA on the side of the trailer and I am wondering if I use that in the title if the listing might be flagged for Adult content or something ...
I gotta visit that place. Sounds like a hap'nin town.
06-21-2019 05:23 PM
06-21-2019 09:59 PM
Deringer as in a gun.