09-17-2019 11:31 AM
I can't seem to List my items for sale.
The photo's don't save,
And when I write out a detailed description of my item that disappears too. Only the one line discription is saved.
The starting bid price I always type in my own price, but the format seems to have changed lately. I can't seem to get it to take my price and not Ebay's suggested starting price. And the same goes for the postage.
I usually work on my listing and then save the listing for later, and when I go back to check just before I'm ready to list it the photo's are gone, the discription is gone and the price that I typed in for starting bid has changed and only the recommended price that eBay suggests is there, along with their recommended postage price.
So I went back three times and started my listing over trying to get it to save. Then I decided maybe it's because I am not listing it right after I fill it out. So after I filled it out the way I wanted to and pressed list it, I go and check out my listing that was up and live and it has no photo's and the price is back to what EBay suggested and not what I typed in. Also the postage was what EBay suggested and not what I typed in. Very frustrating... I've been doing just fine with all my listings up until today. Anyone else having these issues or is it just me?
09-17-2019 11:38 AM
@daw_jord wrote:I can't seem to List my items for sale.
The photo's don't save,
And when I write out a detailed description of my item that disappears too. Only the one line discription is saved.
The starting bid price I always type in my own price, but the format seems to have changed lately. I can't seem to get it to take my price and not Ebay's suggested starting price. And the same goes for the postage.
I usually work on my listing and then save the listing for later, and when I go back to check just before I'm ready to list it the photo's are gone, the discription is gone and the price that I typed in for starting bid has changed and only the recommended price that eBay suggests is there, along with their recommended postage price.
So I went back three times and started my listing over trying to get it to save. Then I decided maybe it's because I am not listing it right after I fill it out. So after I filled it out the way I wanted to and pressed list it, I go and check out my listing that was up and live and it has no photo's and the price is back to what EBay suggested and not what I typed in. Also the postage was what EBay suggested and not what I typed in. Very frustrating... I've been doing just fine with all my listings up until today. Anyone else having these issues or is it just me?
No problems with listing stuff for me . However there does seem to be some sort of a technical problem responding to best offers . It says '' respond to offer '' but when I click on it there's no option TO respond . Hopefully they will get to all this quickly because this isn't going to work. Tulips
09-17-2019 12:05 PM
there does seem to be some sort of a technical problem responding to best offers . It says '' respond to offer '' but when I click on it there's no option TO respond .
I have not seen this, but I read about something similar; one user indicated that clicking around the message where the button normally would be located seemed to activate the correct option, even though the button was not displaying correctly.
09-17-2019 12:08 PM
It sounds like (with all those ebay not so helpful "suggestions") that you may be using the Quick Listing Tool (or the app). I can't help with the app, but if on a computer try selecting the Advanced Listing Tool when you're on the listing page and see if that helps.
Also, old cliche but try clearing cache & cookies if the advanced too doesn't fix the issues.
09-17-2019 12:41 PM
If you don't see advanced listing tool, look for something like business tool---just don't use the quick listing tool.
09-17-2019 01:43 PM
Thank you. I'll give it a try.
09-17-2019 01:45 PM
Thank you. I'll give it a try. I'm not using an app.
Appreciate your help.