07-30-2017 07:23 AM
Just had a buyer purchase some Jordan shoes from me for $18. I messaged him saying I can ship when payment is received.
I then get a message back saying he cannot pay for the shoes because he only has $15 on his credit card and not $18...very odd to say least and quite hilarious.
07-30-2017 07:25 AM
no not odd.. i bet we have seen a lot of things like that.... and even weirer stories to knock down price and such....
just say well you got 2 days, then an UPI case opens... or of course you can cancle it with buyer changed mind.... but seen it, been there.... they didn't have enough because they needed food... but bought a stupid shirt....weird is weird
07-30-2017 07:37 AM
Ask him if he wants the $3 piece cut off the toe or the heel.
07-30-2017 07:39 AM
Makes me wonder if they're an adult. Who would make a purchase like that if they were that low on funds...SMH
07-30-2017 07:45 AM
07-30-2017 07:47 AM
well i have heard the "funds" issue come up and they ALL couldn't be kids.... so i think its more the discount price ploy.....
07-30-2017 07:47 AM
When you open a UPI the joke will be how fast the $3.00 shows up. lol
07-30-2017 08:20 AM
Have you ever seen someone's card get declined in a store? Did you see the cashier make a big deal out of it, or ridicule the customer? Probably not. People make mistakes sometimes.
Right now you have an opportunity to keep your merchandise and get your fees refunded, or even offer a discount if you think $15 is enough.
07-30-2017 08:54 AM
Yeah your are right how a cashier reacts when a cc purchase is refused even after multiple attempts on multiple cards...... but in my 41 year career I found some customers or prospects that will "lie a little, cheat a little but be 100% sincere about it"
In this case, if the OP's buyer knew they only had $15.00 on their CC why would they bid/buy something over that amount. Sounds to me they are just trying to negotiate a lower price after the sale which is against eBay policy.
That cashier you speak also will not offer a discount to that shoppers CC will clear so they buy their goods. They just have the stuff in the shopping cart put back on the shelf.
07-30-2017 09:02 AM - edited 07-30-2017 09:03 AM
@johnrj1226 wrote:Yeah your are right how a cashier reacts when a cc purchase is refused even after multiple attempts on multiple cards...... but in my 41 year career I found some customers or prospects that will "lie a little, cheat a little but be 100% sincere about it"
In this case, if the OP's buyer knew they only had $15.00 on their CC why would they bid/buy something over that amount. Sounds to me they are just trying to negotiate a lower price after the sale which is against eBay policy.
That cashier you speak also will not offer a discount to that shoppers CC will clear so they buy their goods. They just have the stuff in the shopping cart put back on the shelf.
I dunno... Auto-debit? Bad at math? Wife bought something with the other card? Once somebody stole my checkbook and emptied out my checking account only minutes before I tried to buy my mom flowers on Mother's day, and ftd.com declined my card.
I agree with you... Occam's razor would suggest that they're just broke like the rest of us and want to get a discount, and maybe at the grocery store you don't see people offering discounts, but when I worked at Radio Shack I was fully empowered to take 16% off a purchase to close a sale. No manager approval necessary.
eBay policy may be short-sighted sometimes... it should be up to the seller to decide whether the price is acceptable. If it makes that buyer happy and they come back and buy more from you (albeit with better planning next time), then eBay makes more money and so do you.
07-30-2017 09:08 AM
@omgitlightsup wrote:Have you ever seen someone's card get declined in a store? Did you see the cashier make a big deal out of it, or ridicule the customer? Probably not. People make mistakes sometimes.
Right now you have an opportunity to keep your merchandise and get your fees refunded, or even offer a discount if you think $15 is enough.
in my retail management days...OH YES..CUT IT UP ! they would scream... mean yes, but the voice on the phone said i had to!... oh the memories.... and i'm getting better thank you.
07-30-2017 09:22 AM
I mean... after they leave the store.. and depending on your manager if he's not around, then absolutely! I'm not gonna say I wouldn't....
but when a customer's in front of you there's a certain standard of conduct.
07-30-2017 09:27 AM
Yeah look at Radio Shack now - Chapter 11
07-30-2017 09:28 AM - edited 07-30-2017 09:29 AM
@omgitlightsup wrote:I mean... after they leave the store.. and depending on your manager if he's not around, then absolutely! I'm not gonna say I wouldn't....
but when a customer's in front of you there's a certain standard of conduct.
Nope...as a young 17 year old I was a cashier and was instructed (late 70's) to cut those cards up right in front of the customer by the credit card companies. It was a really nice kick-back, Amx paid $50 for every card, visa/mc paid $25, on a good month I would get an extra $300 tax free 🙂
07-30-2017 09:31 AM - edited 07-30-2017 09:33 AM
@ersatz_sobriquet wrote:
@omgitlightsup wrote:I mean... after they leave the store.. and depending on your manager if he's not around, then absolutely! I'm not gonna say I wouldn't....
but when a customer's in front of you there's a certain standard of conduct.
Nope...as a young 17 year old I was a cashier and was instructed (late 70's) to cut those cards up right in front of the customer by the credit card companies. It was a really nice kick-back, Amx paid $50 for every card, visa/mc paid $25, on a good month I would get an extra $300 tax free 🙂
I'm talking about laughing at customers or ridiculing them for being broke.. not capturing cards. I made my first $50 bounty at about the same age, the same way. You don't get a capture for being over your limit; it just declines.
And yeah, it pains me to see what became of RS... but back then it was about selling electronics and computers, not cell phones.