Items still not showing up after 24 hrs

[gemmahandcraftedgifts]

Hi!  Hope you're well and staying cool wherever you may be! 

I'm very familiar with eBay as I've been a seller on another account for about a year. 

I just created a second account for my handmade jewelry and on Sunday I listed my items at around 6:00 p.m. 

Within few hrs after, I could not find them anywhere in search. I'm used to things showing up right away, so I checked and saw the info that it may take 24 hrs. and figured that was probably the case since this is a new account. 

(I also searched using incognito mode on a different device).

After 45 hours of still not showing, I contacted CS. That proved to be quite unhelpful. They asked if I looked it up by the item number or by the full title "Mauve earrings. Handcrafted in California?" Um, no, because no one's going to look it up that way.

I realize that there are thousands of results for jewelry but I typed in my keyword of "mauve earrings" then applied a bunch of the filters that I have checked on my listing until it got down to about 10 to 20 results. It is not there.  Did the same with my other items.

CS rep checked for any "errors on their end" (?) and said there were none. 

They recommended I simply relist. 

So I did that yesterday and it's now been about 30 hours and still can't find anything. 

I then realized perhaps the problem could be my earrings are on cardstock backings which have my logo. But-  I see that plenty of other earrings listed have logos on their earring backings, so obviously that's not a problem.. But, just to play it safe I also tried editing the photos until there was no logo. That did not change anything either.

Any suggestions???

Am I just being too impatient and could it possibly take several days before things start showing up since my account is new? 

Is there some kind of higher up supervisor I should try to contact through CS? 

Any input would be most appreciated and thank you in advance!! 🙂

[gemmahandcraftedgifts]

Hi again! 

I had said filters (not fillers:) 

(Meaning-  in order to bring the 500 results down lower, I ticked some filters that applied to my listing so I didn't have to waste time looking through all 500 for mine).

Thanks tho! 😁

[gemmahandcraftedgifts]

Yep! It was resolved!

I'm doing the Snoopy Dance as we speak! 😆😆

Thanks for checking!!

[dhbookds]

Glad it worked..........and you're happy...........but to be clear, it isn't a glitch.  It's a deliberate search manipulation by ebay called "implicit category navigation" that someone applied several years ago and affects a number of subcategories......and was /is a REAL mistake...........

[mam98031]

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@gemmahandcraftedgifts wrote:

Hi! We got the solution but I just wanted to reply..

With marketing, some of it is for SEO and some of it is for the viewer. I just put "California" in case there are folks who are wanting to buy USA only and I feel like just naming the state can be a bit more personal instead of just the standard "made in usa"...

No biggie and wasn't intending that to have anything to do with improving search results 🙂

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There is a filter on the left side of the screen to search only US listings.  I know we disagree on this point, I simply think it is a waste of valuable space.  The length of the earrings or making sure both dangle and drop on in the title are likely to be words that buyers may choose to put into their search.

You have every right to do whatever you want with your listings.

[gemmahandcraftedgifts]

No, I understand your point too! I will definitely take that into consideration! I'm still hashing this all out, so definitely appreciate the suggestion- thank you! 🙂