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Items not automatically relisting, no box to check

In the last few days, I noticed that current auctions I have running no longer relist. I used to be able to revise them and see how many weeks are left, but now it only says 7 days. When I post new auctions, there is no box to check to say it will automatically relist 8 times. I tried in the app and on desktop. Customer service said he didn’t know how to fix it. 

Message 1 of 10
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9 REPLIES 9

Re: Items not automatically relisting, no box to check

P.S. It doesn’t help in a different browser, either. 

Message 2 of 10
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Re: Items not automatically relisting, no box to check

You're using the NEW modern view.  You have to go back to the Classic view.  It's a pain.  I had the opposite.  I want to UNCHECK the automatically relist box and it's not in the new view.  The robot just automatically relists.  So I had to go and Uncheck 149 boxes for the automaticl relist.

Message 3 of 10
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Re: Items not automatically relisting, no box to check

Thanks, but it doesn’t work in the classic view, either. 

Message 4 of 10
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Re: Items not automatically relisting, no box to check

Learn how to automatically or manually relist items on eBay - Relisting items

https://www.ebay.com/help/selling/listings/creating-managing-listings/relisting-items?id=4147&st=12&... 

Message 5 of 10
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Re: Items not automatically relisting, no box to check

@olynoc 

> I noticed that current auctions I have running no longer relist

 

This problem has already been discussed on several threads to no definite conclusion. eBay seems to be making the 8 relists for auctions available to select sellers in a random manner. An eBay CS has told several users that this perk is available only to new sellers to help them get going, but we have seen long-standing sellers get it too. My guess is it's controlled by an eBay bot that looks at your current and past sales history and decides if you get it or keep it. Your recent sales appear to have been OK,  so perhaps the bot has decided you no longer need help. It really seems to be a hit-and-miss thing.

Message 6 of 10
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Re: Items not automatically relisting, no box to check

I thought the option was only offered to sellers listing on the quick form (or whatever they call it now).  I have always used the advanced listing form and never had the relist option.

Message 7 of 10
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Re: Items not automatically relisting, no box to check

Thanks. I did research previous threads and saw no conclusion.

i thought perhaps someone had come up with one. I checked with someone who hasn’t listed anything in more than 90 days and they don’t have the relisting option any more either. It all just makes no sense. Oh — and I have been told to do the business tool, but I can’t find that option either. 

Message 8 of 10
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Re: Items not automatically relisting, no box to check

I was always using the app to list — which only had one form. 

Message 9 of 10
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Re: Items not automatically relisting, no box to check

On the 'Manage Active Listings' page, tick all the items you want to relist automatically and click the 'Actions' button. Then go to 'Assign Automation Rules' and select the rule 'Relist Continuously Until Item Sells'

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