eBay

druusilla4 · ‎10-08-2020

Just curious what other sellers do if an item they sold was stolen from the buyers' mailbox? USPS says they're only responsible for lost or damaged items, and that the seller is responsible for items that are stolen, and will refund or replace the item.

moondogblues · ‎10-09-2020

"

I had a tracking scan show delivered to my address just the other day; it was an expensive item, so I walked down the street checking with neighbors and sure enough, the USPS mail carrier delivered it to the wrong address.

For some reason the "mailman" does this at least a dozen times a year, sometimes the delivery is made to a totally different street. Maybe he's dyslexic or just plain sloppy.

We have honest neighbors and sometimes they show up with my packages.

I also deliver mail to neighbors that was wrongly delivered to me.

So that's the first thing I do, check with neighbors.

Hope the buyer at least makes an effort to look for it and check with neighbors before blaming you.

I hope it wasn't a criminal porch pirate."

This happens to us ALL the time. We are out in the woods with rural (contract) carriers who are mostly ok, BUT...when they go on vacation or have a day off...arghhhhhhhhhhhhhhhhhhhhh.

We re-deliver, track down our own packages, and just try to be patient when the tracking says "no access" haha. Driveway, and BIG mailbox. No access my aunt fanny...

lja440 · ‎10-09-2020

Once it is delivered it is out of USPS hands (this holds true for FedEx and UPS also).

It is then in the hands of your local police, the postal inspectors and your home owners insurance.

lja440 · ‎10-09-2020

@moondogblues wrote:
"
I had a tracking scan show delivered to my address just the other day; it was an expensive item, so I walked down the street checking with neighbors and sure enough, the USPS mail carrier delivered it to the wrong address.

For some reason the "mailman" does this at least a dozen times a year, sometimes the delivery is made to a totally different street. Maybe he's dyslexic or just plain sloppy.

We have honest neighbors and sometimes they show up with my packages.
I also deliver mail to neighbors that was wrongly delivered to me.

So that's the first thing I do, check with neighbors.

Hope the buyer at least makes an effort to look for it and check with neighbors before blaming you.
I hope it wasn't a criminal porch pirate."

This happens to us ALL the time. We are out in the woods with rural (contract) carriers who are mostly ok, BUT...when they go on vacation or have a day off...arghhhhhhhhhhhhhhhhhhhhh.

We re-deliver, track down our own packages, and just try to be patient when the tracking says "no access" haha. Driveway, and BIG mailbox. No access my aunt fanny...

I am a rural mail carrier.

We all make mistakes, I deliver over 200 packaes a day as well as the mail. I am mildly dyslexic so I case EVERYTHING, I also mark packages with color coded parcel markers. In a larger office I would have to case my raw mail, take my DPS to the street as is and depend on package look ahead for my parcels, by the way package look ahead doesn't work on the majority of my route (bad cell service). Some days I also have 1 or 2 "boxholders" to juggle. All this while dealing with traffic, and wondering Why a dash light is on or what in the heck is that noise now.

Seriously most days I love my job others I would love to make someone ride with me just to see what goes on. It is now past 2 years since I have had my own sub. Poor Rachel (Jimmys sub) has been covering my day off, Alans day off (also without a sub) and has 2 other offices that call her constantly to cover routes in their office. Sometimes she gets thrown on a route she has never been on before.

If you consistantly get someone elses mail check your mailbox. Can you CLEARLY see the house number from the direction the carrier is coming from? Are the mailboxes before and after yours marked well? I have a mailbox that popped up several weeks ago I have been delivering boxholders to it and have left notes asking for a number and name. They take the notes and boxholders but still I have no idea about the address.

lja440 · ‎10-09-2020

@7606dennis wrote:
The buyer is responsible for providing a safe place for the item to be delivered. If the item is delivered and then stolen from the buyers property after delivery, it is not the sellers responsibility. The buyer should report the theft to their local law enforcement agency as they would any other theft of their property. If the item was shipped via USPS, the buyer should also report the theft to the US Postal Inspectors.

The postal inspectors cover FedEx and UPS also.

druusilla4 · ‎10-09-2020

She sent pics of her, and her neighbors mailboxes, they all got broken into at the same time.

nobody*s_perfect · ‎10-09-2020

Yikes, that must have been a shocking experience. I guess there's no point in her pursuing the "Ask the neighbors" or the "ask USPS about their GPS" followups. But still it was inappropriate for USPS to tell her that it was her seller(s)' responsibility to replace the stolen items. Or maybe she made that up.

redmodelt · ‎10-09-2020

General reply. If you haven't go to USPS and sign up for informed delivery. The people on that street might think about locking mail boxes.

itsjustasprain · ‎10-09-2020

@redmodelt wrote:
General reply. If you haven't go to USPS and sign up for informed delivery. The people on that street might think about locking mail boxes.

Given that the buyer sent photos showing that the boxes had been broken into then presumably they were locking mailboxes. Sounds like renting a PO Box might be safer in that neighborhood. Thats up to the buyer to decide. The seller is not responsible for a breakin like that.

wrong66 · ‎10-09-2020

That's unfortunate, but it has nothing to do with you.

scmcell-25 · ‎05-01-2023

happens in transit is the responsibility of the seller; they are responsible if the package is lost or damaged during transit, and usually must replace it or give a reimbursement.Jan 12, 2023
https://www.superlawyers.com › ho...
How to Deal With Stolen Mail Packages - Super Lawyers

kh-ornesh · ‎05-01-2023

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.