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Item specifics. They help your listings get seen by more potential buyers.

Item specifics. They help your listings get seen by more potential buyers. But how can you be sure you’ve got the item specifics people are searching for? This short video shows you.
 
Read about the latest item specifics updates in the Spring Seller Update:
 
Message 1 of 55
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Item specifics. They help your listings get seen by more potential buyers.

azh-71
Thrill-Seeker

No, they don't.  People get overwhelmed with the number of "specifics" they have to enter and start clicking at anything that pops up in the menu.   Or they select a wrong catalog item just to avoid dealing with it.   Or they simply do not know the item they sell well enough to select a correct option.   Oh, and sometimes I see multiple options in the specifics menu that repeat each other.

Message 2 of 55
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Item specifics. They help your listings get seen by more potential buyers.

This may be a tad bit OT, but ....  There are currently (once again) 5 topics pinned to the top of the selling forum.  Has the community team considered of having their own forum?  Something dedicated to help, suggestions, tutoring, popular celebrities/movies/songs, favorite tools and subscriptions, polls, etc., perhaps?

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous
Message 3 of 55
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Item specifics. They help your listings get seen by more potential buyers.

I agree it is out of hand.  My sales have decreased - not increased - since eBay started monkeying around with item specifics again.  If you are selling items without the original packaging or tags - it is often difficult to fill in a lot of the item specifics with any degree of accuracy. 

 

I have to wonder if those making the changes and increasing the number of item specifics have any real experience in selling - or buying - on eBay. 

Message 4 of 55
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Item specifics. They help your listings get seen by more potential buyers.

I they pin enough topics to the top then actual seller concerns will get buried quickly with their new board format. 

Message 5 of 55
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Item specifics. They help your listings get seen by more potential buyers.

I agree, especially when you have to name a "Theme" for a purse. Or a "Character Family" for a woman's top.

How about "Fabric" and "Fabric Type" ??? Cotton is cotton, Leather is leather.

Or another one ---- UPC for used clothing. (Sorry but it's 10 years old and doesn't have one.)

Message 6 of 55
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Item specifics. They help your listings get seen by more potential buyers.

I was listing a supplement (vitamin).  One of the item specifics was "dosage".   2 pills. 

 

Dosage?  Are you kidding me?  Who searches for pills by DOSAGE?

 

Can you imagine walking in to the drugstore an saying ... "I'd like to buy some pills. Anything with a dosage of two will be fine."   

 

cuckoo.gif

Sea Of Love - The Honeydrippers
Message 7 of 55
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Item specifics. They help your listings get seen by more potential buyers.


@inhawaii wrote:

Can you imagine walking in to the drugstore an saying ... "I'd like to buy some pills. Anything with a dosage of two will be fine."


Okay, first of all: LOL. I genuinely Laugh Out Loud at other people's posts so infrequently that I feel the need to report it when it happens.  😁

 

As for where in the world those Item Specific entries come from, their sheer cluelessness makes it obvious to me that the system is scraping them from seller listings, on the somewhat misguided theory that every seller knows his product and puts in specifics that they think their potential buyers will be searching for. Thus some are logical and some just make you say, "Huh?"

 

Unfortunately, I have seen no way of weeding out the truly dumb ones (one or more useless values which are options in the category, or useless categories as a whole, such as your "Dosage" example). Once they get in, it seems like they're in there forever.

 

I sell a lot in niche vintage markets, so I have a deep knowledge of my products and how to categorize them in ways that I know my buyers will use. At the same time, though, it shows me some truly ridiculous Item Specifics that not only would not be logical search parameters for that item, but also make no sense in context.

 

The system seems geared up to accept any Specifics contributions without question if they occur enough times in multiple listings. It might be better to see how many different sellers' listings are using a given Specific and/or its possible values, as opposed to what seems like one seller using a nonsense Specific in every single one of his listings, regardless of whether it's relevant now or ever was in the past, but he bangs it in to so many of his listings (such as via Sell Similar) that the system comes to think that it's something useful.

 

It would be more helpful if Value choices for a given Specific that are not used very often were quietly dropped after some period of time. Granted, automating the process so that it "learns" which Specifics are used and which should be abandoned requires a lot more coding than has been done to date, but the shaky results that sellers have been complaining about for literally years now show that the work has got to continue, if Item Specifics are ever going to reach the point of being genuinely useful.

 

When there are millions of users all plugging in what they think are useful or relevant Item Specifics, the system is going to collapse under the weight of all the duplicate, confusing or junk values unless it has some way of purging itself of unused rubbish on a regular, ongoing basis.

Message 8 of 55
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Item specifics. They help your listings get seen by more potential buyers.


@inhawaii wrote:

I was listing a supplement (vitamin).  One of the item specifics was "dosage".   2 pills. 

 

Dosage?  Are you kidding me?  Who searches for pills by DOSAGE?

 

Can you imagine walking in to the drugstore an saying ... "I'd like to buy some pills. Anything with a dosage of two will be fine."   

 

cuckoo.gif


Cracked me up...

 

I just love it when I enter the correct UPC number and I get a message telling me it's wrong or invalid...when I'm looking right at it and I know it's right.

 

 

Message 9 of 55
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Item specifics. They help your listings get seen by more potential buyers.

ok

Message 10 of 55
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Item specifics. They help your listings get seen by more potential buyers.

Are these the same listings eBay intentionally suppresses in the search results?

 

Are these the same item specifics eBay intentionally hides on the mobile app buried under all the garbage eBay tries to shill on a listing?

 

Will eBay ever do anything about the sellers that blatantly abuse IS to manipulate search standings?

 

The people must know.

Message 11 of 55
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Item specifics. They help your listings get seen by more potential buyers.

No.

 

I agree insofar that no item specifics or very few (like 2 or 3) is terrible.

But now we've reached the other extreme, 45 item specifics for a rope...

Are you kidding me, my buyer doesn't care about even half that, why, because it's not what I've ever looked for when buying rope!  Yes, I buy rope too!  Many sellers here are also buyers.


These are extremes, buyers are not mindless automatons who suffer from a permanent adrenaline-fueled RUSH to buy EVERYTHING!  All this window dressing isn't good, it makes your listings (and thus the web site) top heavy, cumbersome, and slow.

Why don't you people work on fixing what is wrong with what you have!

Instead of constantly shoving new features down our throats.

Fix the old ones!

Ebay as a website is FULL of errors, both on the surface and down in the software.
FIX THAT!

Message 12 of 55
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Item specifics. They help your listings get seen by more potential buyers.

Sure, people search by size, color and brand.  And even by certain features in clothing such as long sleeve vs short sleeve.  But many of the so called features, such as the theme mentioned earlier, are rather ridiculous.  So yea, the item specifics has gotten a wee bit out of hand although I am sure the claim that all these specifics increases sales justifies continued employment for a few folks down in San Jose.

Message 13 of 55
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Item specifics. They help your listings get seen by more potential buyers.

I agree and sell vintage and pre-owned clothing and accessories. I've used my same 3rd party listing program for 20 years here and the IS introduced by ebay in October 2019 still a mess and wrong. And my biggest complaint is you list solely in a women's category and it asks for department (mens, women)?

 

These stupid IS evolved when ebay was trying to do a standard, one size fits all product catalogue where vintage doesn't even apply. I bypass all this nonsense and more often than not just create my own. I've said it for years...they need someone who has worked in retail to clean up the mess. Am sitting here waiting for the next IS dump which I believe is May? My secret: if listing vintage, use the "vintage" category where the IS choices make more sense. Rant over...just flipping out about upcoming IS to again destroy my program. Good luck.

I ain't got the brains to make this up (Fantastic Beasts)
Message 14 of 55
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Item specifics. They help your listings get seen by more potential buyers.

Oh, forgot to mention...wait until you list something 40+ years and be told by live ebay rep to include a UPC or that M something number that doesn't exist. I just enter Does not apply. 

I ain't got the brains to make this up (Fantastic Beasts)
Message 15 of 55
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